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Eminence Organic Skin Care · 3 months ago

Training Specialist - Palm Springs (Esthetics License Required)

Palm Springs, CA

Contract

Hybrid

Entry, Mid Level

2+ years exp

Eminence Organic Skin Care is a leading provider of premium skin care products and services. They are seeking a Training Specialist to provide training and sales support to Spa Partner accounts, ensuring effective product education and service delivery. The role involves regular training sessions, business meetings, and support for Spa Partners to drive sales and product adoption.

Beauty

Responsibilities

Participate in all sales activities necessary to achieve the sales targets for each Fiscal Year (fiscal Year runs 1-Oct to 30-Sep of each calendar year)

Conduct regular business meetings with the decision-maker(s) at each Spa

Regularly prospect new Spa Partner accounts within the assigned geographical area

Increase product penetration by expanding the Eminence product portfolio in each Spa Partner account

Drive 'uptake' of seasonal Eminence promotions and other Eminence promotions as directed by the OSR

Partner with Spa Partners and the OSR to address challenges and opportunities in each business (including, for examples: menus, backbar, retail merchandising, and pricing) – including use of the Eminence Onsite Quarterly Checklist and Marketing Checklist

Deliver training to each Spa Partner at their spa location on a quarterly basis and provide Monthly Support Visits to Spa Partners that achieve a specific revenue threshold

Providing Opening Order training once a month for the first 3 months after opening a new account, as directed by the OSR

Maximize the information retention of Spa Partners through tailored, inspirational, question-based training

Product Instruction Manuals are provided by Eminence

Send an After Training follow-up email to each account within 48 hours to answer any unresolved questions during training, provide any promised material, etc

Assist Spa Partners with placing orders and managing their inventory

Support Spa Partners with the coordination of special events as directed by the OSR

Record a detailed recap of all on-site training to be sent to the OSR within 48 hours

Opportunity to attend annual local Tradeshow(s) and Regional Training Events with OSR as a representative of Eminence

Attend Eminence Annual Business Conference in Vancouver once a year (approximately 5 days in July or August) for further training and education

Qualification

Esthetician LicenseEminence Organic Skin CareCustomer ServiceSales ExperienceTraining FacilitationComputer SkillsCommunicationOrganizational

Required

Esthetics License Required

Has a current Esthetician Licence and has been currently practicing for a minimum of 2-3 years

Ability to travel overnight within the territory & ability to travel outside of territory as necessary

Valid driver's license and vehicle for assigned territory

Customer Service experience – minimum 2 years

Sales Experience – minimum 1 year

Excellent communication skills

Excellent organizational skills - punctuality and reliability are essential

Customer service skills

Computer skills (especially PowerPoint, MS Word, Excel, and Outlook)

Preferred

Has experience with Eminence Organic Skin Care Treatments in a Spa

Training facilitation and/or presentation experience

Company

Eminence Organic Skin Care

An award-winning provider of the most effective, professional skin care products, Eminence Organic Skin Care is sold in leading spas in more than 60 countries around the world.

Founded in 1958

Vancouver, British Columbia, CAN

201-500 employees