Inside Higher Ed · 1 week ago
Operations Manager, Creative Services
Binghamton, NY
Full-time
Onsite
Senior Level
5+ years expBinghamton University is a premier public R1 research institution in the State University of New York (SUNY) system. They are seeking an organized Project & Production Manager to oversee the intake, scheduling, and delivery of over 600 print and web projects annually for their Creative Services Department, managing team logistics and ensuring quality standards are met.
Digital MediaEducationHigher EducationJournalismRecruiting
No H1B
Responsibilities
Manage the onboarding, scheduling, and delivery of 600+ print and web projects annually for the Creative Services Department
Coordinate project scopes, timelines, and budgets with internal teams and external vendors
Obtain and compare print quotes, negotiate pricing, and oversee logistics and delivery
For web projects, manage onboarding, requirements gathering, development timelines, QA, and launch logistics
Maintain detailed tracking systems for all projects to ensure deadlines and quality benchmarks are met
Liaise with cross-functional teams (design, web development, marketing, communications) to streamline production pipelines
Copy edit and proofread all materials - print and digital - to ensure accuracy, clarity, and brand consistency
Review content for grammar, punctuation, spelling, and factual correctness
Track and enforce editorial standards and maintain version control across multiple content sources
Manage relationships with multiple print and digital vendors
Oversee quoting, contracting, and performance evaluations for printers, and other production partners
Ensure service-level agreements are met and monitor delivery timelines
Coordinate print shipping logistics, digital deployments, and fulfillment schedules
Develop efficient workflows for onboarding, approvals, and content review
Identify and implement process improvements that reduce turnaround times and errors
Create templates, checklists, and documentation for production and editing workflows
Report on project metrics, vendor performance, and cost savings opportunities
Qualification
Required
Bachelor's Degree in English, Communications, Marketing, or a related field
5+ years' experience in production management, project management, or creative operations
Professional copy editing or proofreading experience
Experience managing high-volume, fast-paced projects (500+ annually)
Familiarity with both print production workflows (offset, digital, fulfillment) and web production processes (CMS, QA, deployment)
Comfortable working cross-functionally in marketing, creative, and technical teams
Preferred
Experience in both print and digital production environments
Experience developing or maintaining brand style guides
Familiarity with print color management, prepress, and proofing tools
Experience in a marketing or creative agency environment
Company
Inside Higher Ed
Inside Higher Ed is the online source for news, opinion, and jobs related to higher education.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2022-01-10Acquired
2006-08-31Series Unknown
Leadership Team
Stephanie Shweiki
Director, Foundation Partnerships
Recent News
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