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Dropbox · 2 days ago

Legal Operations Manager

United States

Full-time

Remote

Senior Level, Lead/Staff

$134K/yr - $182K/yr

8+ years exp

Dropbox is seeking a highly organized and strategic Legal Operations Manager to join our Legal team. This individual will play a critical role in supporting the operational infrastructure that underpins our commercial legal function, managing and optimizing multiple legal systems while driving efficiency and innovation across the legal organization.

CollaborationEnterprise SoftwareFile SharingPrivate CloudWeb Hosting

Growth Opportunities

Responsibilities

Design and lead legal team workflows, policies, and processes to improve efficiency

Implement and manage legal technology tools (e.g., CLM, eBilling, matter management)

Drive legal department KPIs, reporting, and dashboards to measure performance and value

Oversee outside counsel and legal vendor engagements, onboarding, and billing

Manage legal team’s tech stack and collaborate with IT as needed

Partner with IT, Finance, Procurement, Compliance, and other key teams on operational initiatives

Ensure smooth communication between Legal and business stakeholders

Maintain centralized repositories for contracts, templates, policies, and legal knowledge

Lead or support legal projects from planning to execution, including process improvement and change adoption

Identify opportunities for automation and implement solutions to reduce manual workload

Qualification

Legal operations experienceLegal technology proficiencyProject managementIroncladServiceNowProcess optimizationEagerness to learnCommunicationCollaboration skillsInterpersonal skillsOrganizational skills

Required

8+ years of experience in legal operations, strong track record for project management, or operations roles within a legal department or law firm

Tech industry experience and familiarity with commercial transactions strongly preferred

Background experience with legal systems and technologies such as Ironclad, ServiceNow, and Brightflag knowledge are a plus, but not required

Strong track record for project management and process optimization

Excellent communication, collaboration, interpersonal and organizational skills

Eagerness to learn new things and ability to navigate complicated and nuanced issues

Familiarity with contracting and procurement processes, as well as with negotiating, drafting and advising clients on commercial contracts is a plus but not required

BA/BS from a top university and excellent academic credentials

Preferred

Strong preference for this candidate to have previously worked in tech and virtual first — to understand the fast paced style of collaborating quickly, being agile, embracing change, and knowing how to obtain urgent approvals and input