Nation Safe Drivers · 4 days ago
Enterprise Account Manager
United States
Full-time
Remote
Senior Level
5+ years expNation Safe Drivers is a company focused on providing strategic account management in the B2B sector, particularly within the insurance and automotive industries. The Account Manager will be responsible for managing enterprise client relationships, ensuring client retention, and collaborating with various internal teams to maintain account health and drive revenue protection.
Insurance
Hiring Manager
Jacob Dodge
Responsibilities
Manage and retain enterprise accounts through proactive relationship management
Serve as primary point of contact for executive stakeholders and decision-makers
Build trusted partnerships aligned to client business objectives and KPIs
Conduct Quarterly Business Reviews (QBRs) and Semi-Annual Business Reviews (SBRs)
Own account retention and renewal management for assigned B2B clients
Monitor account health, utilization trends, service performance, and client satisfaction
Identify and mitigate churn risk, renewal risk, and service gaps
Lead renewal planning, pricing discussions, and contract continuity efforts
Develop account intelligence including org charts, stakeholder mapping, and influence mapping
Prepare account summaries, retention forecasts, executive readouts, and risk assessments
Translate client feedback into insights for Product, Operations, Sales, and Underwriting
Maintain accurate CRM documentation in Salesforce
Identify upsell, cross-sell, and expansion opportunities within existing accounts
Partner with Sales Executives to support pipeline development and deal strategy
Provide relationship access, background context, and client advocacy to support growth
Act as escalation point for client issues, service concerns, and operational challenges
Partner with internal teams to drive timely resolution and service recovery
Identify root causes and recommend process improvements
Qualification
Required
5–8+ years experience in Account Management, Client Success, Strategic Accounts, or Relationship Management
Experience managing enterprise or mid-market B2B accounts
Background in insurance, automotive, financial services, SaaS, or B2B services
Proven success in client retention, renewals, and revenue protection
Strong experience working cross-functionally with Sales, Product, Operations, and Analytics
CRM experience required
Bachelor's degree in Business, Marketing, Communications, or related field
Preferred
Salesforce preferred
Company
Nation Safe Drivers
NSD has been in the business of helping agents and dealerships increase their income for over 50 years.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Richard Holland
CEO
Jeffrey Wiener
Chief Operating Officer
Recent News
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