Aston Carter · 2 hours ago
Customer Service Representative
Carlsbad, CA
Contract
Onsite
New Grad, Entry Level
$22/hr - $24/hrAston Carter provides world-class corporate talent solutions and is seeking a detail-oriented and organized Customer Service Representative to join their team. The role involves managing customer emails, maintaining data accuracy, and utilizing ERP systems to enhance customer interactions.
ConsultingHuman ResourcesInformation Technology
Responsibilities
Manage and respond to customer emails in a timely and organized manner
Focus on different customer needs and prioritize accordingly
Maintain accurate alphanumeric data entry
Utilize ERP systems for efficient data management
Collaborate with the team to handle difficult scheduling and customer interactions
Retain information about numerous part numbers and products
Qualification
Required
Detail-oriented and organized
Strong organizational skills and excellent email communication abilities
Experience with high-volume data entry
Experience with ERP systems
Familiarity with Microsoft Word and Excel
Ability to quickly learn and retain processes
Excellent written and verbal communication skills
Preferred
Outgoing personality with the ability to work well with others
Administrative support experience is a plus
No degree needed; relevant experience is more important
Ability to stay focused and work hard in a quiet, analytical team environment
Benefits
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Company
Aston Carter
Aston Carter is a staffing and recruiting company providing risk and compliance services.
Founded in 1997
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2011-01-31Acquired
Leadership Team
Juan Pablo McCausland-PHR, CDP
Human Resources Business Partner
Sherry Guevara
Regional Human Resources Partner-West Region
Recent News
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