Jones Networking ยท 1 day ago
Bilingual Front Desk Administrator
Charlotte, NC
Full-time
Onsite
Mid Level
3+ years expJones Networking is seeking a Bilingual Front Desk Administrator in Charlotte, North Carolina. The role involves greeting visitors, managing phone calls, providing administrative support, and ensuring customer satisfaction while handling bilingual communication and documentation.
Human Resources
Responsibilities
Greet and welcome visitors of the law firm
Answer and screen incoming telephone calls in a fast-paced environment
Play a vital role in ensuring outstanding customer satisfaction to all visitors
Prepare direct mailings and marketing information
Sort incoming mail and prepare outgoing mail
Provide administrative support to the Litigation Department
Responsible for obtaining client balance verifications by calling hospitals and medical providers to obtain account balances
Translate documents for mediations and consultations with Spanish speaking clients
Prepare client files with complete medical bills and records
Review and assist with preparing medical record summaries
Organize and maintain documents in paper and electronic filing systems
File, copy and scan documents
Qualification
Required
At least 3+ years of front desk and/or administrative experience in a professional environment
Must speak, read and write Spanish and English
Prior experience in a professional office environment required
Excellent customer service and telephone skills
Ability to multi-task and thrive in a fast paced, dynamic environment
Experience with organizing legal files and documents
Organized and excellent attention to detail
Tech Savvy and proficient with Microsoft Office Suite
Must be a self-starter with a desire to be a big part of a growing team
High school diploma required
Benefits
Generous health benefits package
Life and disability insurance
401(k) retirement plan
Company
Jones Networking
Jones Networking is a staffing and recruiting company specializing in financial, administrative, and HR staffing solutions.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Danny Jones
Partner
Jennifer Samson
Recruiting Partner
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