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Orrstown Bank · 12 hours ago

Branch Executive Officer

Baltimore, MD, US

Full-time

Onsite

Mid, Senior Level

$72K/yr - $92K/yr

4+ years exp

Orrstown Bank is seeking a Branch Executive Officer III to manage one or more branch offices, ensuring they meet the financial service needs of the community while achieving profitability objectives. The role involves supervising branch personnel, developing new business, and maintaining compliance with policies and procedures.

Financial Services

Responsibilities

Manage and prepare a team for success

Supervise, motivate and mentor the branch staff to ensure optimal client service is being provided

Ensure branch is properly staffed

Ensure branch personnel are informed and knowledgeable of products and services; inform and administer policies and procedures affecting branch operations; confirm branch operations are performed in accordance with these policies and procedures

Manage and approve personnel time and attendance

Assist in the selection of new personnel as applicable

Supervise and provide proper branch security ensuring branch personnel are trained in all security areas

Maintain business and social contacts in the Bank’s marketing area to develop and retain new client business

Conduct regularly scheduled sales meetings

Demonstrate thorough knowledge of all bank products and services; refer clients to business partners and cross-sell bank products and services; process numerous types of transactions while engaging in conversation

Make and process all types of loans to ensure adherence in meeting the Bank’s established credit guidelines; provide required documentation in a correct and efficient manner

Manage resolution of client complaints

Maintain an active National Mortgage Licensing System registration adhering to requirements

Perform the duties of a Client Service Representative and a Teller

Satisfactorily completes all required annual regulation, sales, and service training

Qualification

Banking experienceLending skillsCredit analysisBranch operations knowledgeManagement skillsSales skillsCoaching skillsCommunication skillsInterpersonal skills