Coders Connect · 2 weeks ago
Senior Staff Software Engineer (Voice Agents)
Redwood City, CA
Full-time
Hybrid
Senior Level, Lead/Staff
6+ years expCoders Connect is building a production grade AI voice agent platform to enhance community association operations. They are seeking a Senior Staff Software Engineer to design and scale backend services for real-time voice interactions, ensuring reliability and efficiency in their AI-driven platform.
EmploymentRecruitingStaffing Agency
Responsibilities
Design, build, and operate backend services that power voice agent session lifecycle, call routing, conversation state, and real time orchestration
Build low latency streaming pipelines integrating speech to text, text to speech, and real time model endpoints while managing latency budgets, jitter, and backpressure
Implement agent runtimes including tool calling, sandboxed execution, retries, idempotency, rate limiting, and per tenant quotas
Integrate with telephony and real time communication providers, calendars, CRMs, support tools, webhooks, and event streams
Design the data platform for transcripts, audio metadata, agent actions, outcomes, evaluations, and audit trails with strong support for replay and analysis
Establish observability across streaming and async systems including logging, metrics, tracing, SLIs, and SLOs
Own reliability and incident response practices including automated degradation strategies
Build security and privacy controls including secrets management, encryption, PII redaction, data retention policies, and tenant isolation
Qualification
Required
6+ years of backend focused software engineering experience owning production systems
Strong fundamentals in distributed systems including queues, workers, caching, and API design
Experience building or operating low latency systems such as real time streaming, WebSockets, RTC, or event driven architectures
Excellent data modeling skills with an understanding of versioning, contracts, and idempotency
Comfortable working in a fast moving startup environment with high ownership and accountability
Strong communication skills and a pragmatic, outcome oriented mindset
Preferred
Experience with voice and real time systems including WebRTC, telephony, SIP concepts, or streaming audio
Experience with LLM powered agents including tool calling, planning and execution loops, memory, and evaluation frameworks
Familiarity with platforms and tools such as Twilio, LiveKit, Vercel AI SDK, LangChain, LangGraph, or Anthropic Agents SDK
Experience implementing observability for real time systems using OpenTelemetry or similar tooling
Background in high growth SaaS or early stage startups
Benefits
Competitive compensation
Meaningful equity
Strong growth opportunities
Company
Coders Connect
Coders Connect is an employment agency that provides technology staffing and recruiting services.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
A
Alastair Taylor
Co-Founder 💙 All things Talent Attraction
Company data provided by crunchbase