Luware · 2 days ago
Microsoft Alliance Manager 100%
United States
Full-time
Remote
Senior Level
7+ years expLuware is a leading SaaS provider specializing in innovative contact center and conversation recording solutions. In this role, you will own and scale Luware’s strategic relationship with Microsoft, focusing on maximizing alliance value, driving co-sell revenue, and deepening product integrations.
ComputerElectronicsInformation TechnologySoftware
Hiring Manager
Robert Kozar
Responsibilities
Own the global Microsoft partnership end to end, serving as Luware's primary relationship lead
Develop and execute comprehensive partnership plans aligned with Luware's revenue targets and product roadmap
Identify, enroll, and manage Microsoft GTM programs that maximize Luware's visibility and co-sell opportunities
Drive and enable co-sell engagement across regions, working closely with Microsoft field teams
Track progress of Microsoft-sourced and Microsoft-influenced leads, measuring pipeline contribution and closed revenue
Translate partnership activities into measurable business outcomes through structured programs and joint selling motions
Manage all aspects of Microsoft Partner Center including deal registration, program incentives, funding applications, and specialization certifications
Ensure Luware maintains and advances relevant Microsoft competencies and designations
Monitor Microsoft program changes and proactively adapt strategies to capitalize on new opportunities
Identify, build, and maintain relationships with key Microsoft personnel across sales, product, and partner organizations
Cultivate executive-level sponsorship within Microsoft to facilitate partnership goals and escalation paths
Represent Luware at Microsoft events, partner summits, and joint customer engagements
Work across sales, marketing, product, and customer success to ensure Microsoft partnership priorities are embedded in company operations
Collaborate with product teams to influence integration roadmaps and joint solution development
Provide market intelligence from Microsoft to inform Luware's strategic planning
Qualification
Required
7+ years in technology sales, marketing, and/or partner management
Minimum 3 years directly managing Microsoft partnerships
Proven track record of driving measurable revenue through Microsoft co-sell programs and cloud marketplace
Deep understanding of Microsoft's partner programs, co-sell frameworks, and GTM motions
Experience with Teams Phone, Microsoft Azure, and the broader Microsoft communications ecosystem
Executive presence that commands credibility with senior stakeholders
Self-starter who thrives with autonomy while maintaining strong collaboration across teams
Genuine relationship builder who invests in long-term partnerships over transactional wins
Strategic thinking combined with operational rigor- you can set the vision and execute the details
Comfortable navigating ambiguity and driving results in a rapidly evolving environment
Exceptional communication and negotiation skills, with experience engaging C-level executives both internally and at Microsoft
Strong analytical skills with the ability to track, interpret, and report on partnership metrics
Preferred
Familiarity with contact center or unified communications technologies
Benefits
A fast-paced, international, and collaborative work environment
A challenging and diverse role with high autonomy
A motivating and supportive team culture where your ideas matter
Excellent opportunities for personal and professional growth
Regular team events and the chance to work from another Luware office for up to a month through our exchange program
Company
Luware
Luware builds intelligent, cloud-native CX solutions that unlock the full potential of Microsoft Teams for enterprise communication.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Philipp Beck
CEO and Founder
Serge Gansner
CEO
Recent News
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