The Alfred Foundation · 6 days ago
Administration Officer
Alfred, ME
Part-time
Onsite
Entry Level
2+ years expThe Alfred Foundation is part of Bayside Health, a public health service providing care to 1.2 million people in Melbourne and surrounding areas. They are seeking an Administration Officer to ensure best customer outcomes and compliance with reporting requirements while providing professional service to patients and health professionals.
Responsibilities
Ensuring that the service provides best customer outcomes and meets both internal and external, including government, reporting requirements
Providing an approachable, responsive and professional service to patients, carers and health professionals
Reception
Patient enquiries
Clinic preparation
Electronic appointment scheduling
Referral management
Telephone support
Data entry
Qualification
Required
At least 2 years' experience, or equivalent in a public facing role, preferably Medical reception
Confidence in dealing with face-to-face patient interactions and phone enquires
Demonstrated computer proficiency including MS Word, MS Outlook, MS Excel (foundational)
Previous administration experience in a health setting
Preferred
Understanding and experience supporting MBS clinics in a similar setting
Understanding of confidentiality and privacy legislation
Knowledge of Cerner Programs
Typing accuracy and speed of at least 40wpm
Understanding of medical terminology
Understanding and experience of Medicare billing processes
Demonstrated ability to plan work flow, prioritise and delegate in order to meet deadlines
Benefits
Generous salary packaging and novated leasing are available through Maxxia
Onsite child care services, a payroll deductible expense
Onsite staff gym, a payroll deductible expense
Modern onsite library facilities, exclusive to Alfred Health staff
Access to health and wellbeing incentives
Discounted health insurance
Company
The Alfred Foundation
The Alfred Foundation raises funds to support the incredible work of The Alfred hospital.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase