Johnson Memorial Health · 3 days ago
PATIENT SERVICE REPRESENTATIVE- PAIN CLINIC
Franklin, IN, US
Full-time
Onsite
New Grad, Entry LevelJohnson Memorial Health is a nationally-recognized network of physicians, services and healthcare resources based in Johnson County, Indiana. The Patient Service Representative at the Pain Clinic is responsible for performing check-in and check-out duties, managing patient information, scheduling appointments, and providing support to patients in a professional manner.
Hospital & Health Care
Responsibilities
Greets and checks-in patients in a professional manner as evidenced by demonstrating concern for patients in a helpful and positive way
Verifies and inputs accurate patient demographic and insurance information
Completes the registration process, by accurately identifying the patients and verifying accurate financial information by identifying proper payers. This includes obtaining Photo ID and obtaining signatures on patient intake forms (i.e., HIPAA, Treatment Consent, Financial Responsibility, Assignment of Benefits, and other forms as required)
Prepares medical charts for appointments, assuring that dictations, pertinent medical information and updated demographics/insurance information is placed in patient's chart
Prints superbills
Checks-out patients; prints and gives patient any forms needed such as Visit Summary and Workers’ Comp Check Out Instructions. Schedules next appointment if needed. Collects co-pays and balances due. May enter diagnosis code(s) based upon information given by providers. Posts patient payments and balances cash drawer daily
Answers multi-line phone and directs calls appropriately
Schedules appointments and documents "no-show" appointments. Completes all paperwork and documentation for dismissal of a patient
Reviews account balances of scheduled patients and addresses any "past due" balances. Explains financial assistance options and directs patients to schedule appointments with the Claim Aide if non-insured or under-insured
Completes patient medication assistance forms
Obtains pre-certification and prior authorization from payors for office visits
Types correspondences for provider(s)
Makes colonoscopy packets and sends them out to patients in which a referral has been received
Clearly communicates and continuously supports the Mission and Values of JMH
Performs additional duties not addressed here as assigned by the Practice Administrator and/or JMH executive leadership staff
Conducts all activities in compliance with applicable laws, regulations, standards, and JMH policies and procedures including Blood and Body Substance Precautions
Qualification
Required
High School Diploma or equivalent
Preferred
Previous physician office experience
Cashier experience
Insurance experience
Company
Johnson Memorial Health
Johnson Memorial Health is an Indiana based, full-service healthcare system serving Johnson County and the surrounding areas.
Founded in 1947
1001-5000 employees
H1B Sponsorship
Johnson Memorial Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (2)
Funding
Current Stage
Late StageLeadership Team
Dave Dunkle MD, MBA
CEO
Rick Kester
Chief Operating Officer
Company data provided by crunchbase