NeerInfo Solutions · 6 hours ago
Information Technology Service Management Consultant
NeerInfo Solutions is seeking a ServiceNow Administrator/Developer with a deep understanding of ITSM, ITAM, and ITOM. The role involves working on multiple integrations and collaborating with other consultants to develop solutions and handle configuration changes.
Responsibilities
Collaborate effectively with other ServiceNow consultants to develop solutions and handle general updates and configuration changes/requests, guide them
Experience with Business Rules, Script Includes, UI Actions, Scheduled Jobs - all scripted aspects of the ServiceNow system
Qualification
Required
bachelor's degree or foreign equivalent required by an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education
At least 4 years of experience in Information Technology
Experience in ServiceNow platforms across ITSM, ITAM, ITOM(CMDB), Integrations
Good understanding of ServiceNow modules, integration hub and hands on experiences with ServiceNow integrations (OOTB, Custom) with third party applications
Solution design experience in Service Assurance platforms (customer issue management, ticketing, inventory management, service & network diagnostic, network monitoring (application, experience, performance, resource), workforce management, self-service fulfilment)
Collaborate effectively with other ServiceNow consultants to develop solutions and handle general updates and configuration changes/requests, guide them
Experience with Business Rules, Script Includes, UI Actions, Scheduled Jobs - all scripted aspects of the ServiceNow system
Preferred
Business, IT Stakeholders & Vendor Management Skill
Good Communication & Client- interfacing skills
Ability to work in team in diverse/ multiple stakeholder environment
Analytical and troubleshooting skills
Experience and desire to work in a Global delivery environment