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NEOGOV · 4 hours ago

CDOC - Administrative Assistant III: Offender Services (Colorado Springs, Colorado)

Colorado Springs, CO

Full-time

Onsite

Mid Level

$4,238/mo - $5,933/mo

3+ years exp

NEOGOV is seeking an Administrative Assistant III for the Department of Corrections in Colorado Springs. This role involves providing administrative support, managing inquiries, and maintaining records related to offender services.

GovTechHuman ResourcesInformation TechnologySoftware

No H1B

U.S. Citizen Only

Responsibilities

Receives and screens inquiries and ensures response and/or follow-up are completed

Research information to resolve problems or concerns when the solution is unclear

Gather pertinent information for each offender paroling from the CDOC, from Parole Board Action Notices, Timecomp Reports, and release echoes, warrant checks, parole plan investigation reports

Provide statistics to supervisor for preparation of Time/Release Operations monthly report

Instructs customers on filling out forms/documents

Distribute mail accordingly

Schedules meetings and administrative appointments

Takes /transcribes/distributes meeting minutes as requested

Ensures clear and concise communication with customers, co-workers, supervisors, and appointing authority

Create, compile and build employee personnel files. Maintain confidentiality of information. File all documentation into electronic personnel files

Position creates, maintains and tracks data using appropriate software

Verify adequate releases, gather information, monitor the review of files as requested by employees, supervisors, investigators, and attorneys

Scan and upload release documents into current files

Maintain log of all inmates added and/or deleted from backlog and received into DRDC

Provide accurate information to approved stakeholders as it relates to employment verifications, employment dates, salary and work titles

Distributes information via mail, e-mail, and fax to appropriate parties

Establishes, maintains, and updates office record keeping systems, tickler files, forms, internal logs, and reminder notices

Drafts, prepares, edits, and publishes correspondence, documents, reports, etc., from written material or verbal instruction

Designs and revises documents to include hand-outs, flyers, instructions, manuals, etc

Other duties as assigned

Qualification

Microsoft OfficeData entryRecord keepingCustomer serviceDocument creationInterpersonal skillsWritten communicationOrganizational skillsAttention to detail

Required

Three years of general clerical experience in an administrative or office support role

A combination of related education in Business, Criminal Justice or a similar discipline and/or relevant experience as defined above equal to three (3) years

Self-control, a strong sense of ability to work in stressful, potentially violent situations

Ability to remain alert, emotionally stable, and mentally resilient under pressure and observant throughout their shift

Tolerance to stress, confinement, and high-stakes interaction

Ability to read and comprehend the English language

Ability to effectively communicate fluently in English both verbally and in writing

Ability to create accessible documents and technical content that follows plain language guidelines with accessibility in mind

Established proficiency in position-related office technologies, especially Microsoft Office (Word, Excel and PowerPoint)

Ability to work directly with offenders in a prison environment

Exceptional interpersonal/customer service skills

Excellent written and oral communication skills

Efficient management/input of data and tracking

Strong ability to multi-task and demonstrate flexibility

Impeccable organizational, planning and prioritizing skills

Precise attention to details

Must be 18 years of age

Possess a valid driver's license

Possess a high school diploma or GED

Have NO felony convictions

Applicants must be legally eligible to work in the United States to be appointed to this position

Successfully pass all modules of the six-week Colorado Department of Corrections Basic Training

Possess the physical ability to successfully complete Defensive Tactics

Will be exposed to Oleoresin Capsicum during Basic Training and will be exposed while on assignment

Must be able to see and hear in order to observe, address and respond to potential breaches in safety and security

Seize, hold, control or subdue violent or assaultive persons and defend oneself or others to prevent injury

Demonstrate body agility, strength of all four limbs and the ability to walk and climb stairs consistently

Work in situations involving assaultive behavior, physical control of another person and/or restraint situations

Deal with individuals with a range of moods and behaviors, utilizing tactfulness and a congenial, personable manner

Work with people of the opposite sex, diverse racial ethnic groups, mentally ill and emotionally disturbed offenders

Communicate by talking, listening and/or signaling people to convey or exchange information, assignments

Work in an environment with fluctuating noise and temperature (hot and cold) which may include working outdoors in inclement weather and/or concrete floor/wall work settings

Willing and able to travel

Willing and able to work various shifts, days, afternoons, graveyards (nights) which includes a rotating shift schedule

TB (tuberculosis) screening is required of all new employees upon hire