Avalon Healthcare Solutions · 2 weeks ago
Healthcare Process Administration Specialist
Tampa, Florida
Full-time
Hybrid
Entry, Mid Level
2+ years expAvalon Healthcare Solutions is the world's first and only Lab Insights company, focused on improving clinical outcomes and reducing costs in healthcare. The Process Administration Specialist will support the Utilization Management & Quality team by managing departmental processes, developing training materials, and ensuring compliance with policies and procedures.
AnalyticsHealth CareHospitalMedical
Responsibilities
Maintain, update, and organize all departmental SOPs to ensure accuracy, compliance, and accessibility
Conduct regular audits of SOPs to verify alignment with current business processes, regulatory, accreditation, and organizational standards
Track and manage version control, approvals, and communication of updates
Develop and maintain training materials (guides, presentations, quick reference tools) for UM & Quality operations
Collaborate with subject matter experts to ensure training reflects current policies, procedures, and best practices
Support UAT initiatives by creating and updating training documentation related to system enhancements and new workflows
Assist in delivering training sessions for staff and leadership as needed
Administer policy management systems, ensuring accurate posting, tracking, and accessibility of current documents
Serve as the point of contact for department SharePoint site administration, including updates, permissions, structure, and content organization
Support system-related projects and function as a liaison between business users and IT when necessary
Partner with UM & Quality leadership in supporting operational quality initiatives, process accuracy audits, and/or performance improvement activities
Assist leadership in monitoring compliance of department policy/SOP processes
Provide recurring performance updates on Policy/SOP status, progress, risks
Additional duties as assigned
Qualification
Required
2+ years of experience in process administration, training development, or quality/operations support in a healthcare or regulated environment
Strong organizational and project management skills with attention to detail
Experience with policy/document management systems and SharePoint administration required
Proficiency in Microsoft Office Suite (Word, PowerPoint, Excel, Outlook)
Excellent written and verbal communication skills
Ability to work independently and collaboratively in a fast-paced environment
Preferred
Familiarity with Utilization Management, Clinical Quality, or healthcare operations
Experience supporting audits, compliance programs, or accreditation processes
Knowledge of UAT processes, system implementation, or change management best practices
Company
Avalon Healthcare Solutions
Avalon is the world’s first Lab Insights company pioneering a new era of value-driven care by unlocking the potential of lab results.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$54.27MKey Investors
Francisco Partners
2026-01-12Private Equity
2026-01-12Acquired
2018-01-01Debt Financing· $25M
Leadership Team
William (Bill) Kerr
Co-Founder & CEO
Recent News
2026-01-16
Bizjournals.com Feed (2025-11-12 15:43:17)
2026-01-13
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