Apply on Employer Site

Providence · 19 hours ago

Senior Director Service Line

Olympia, WA

Full-time

Onsite

Director/Executive

$76.29/hr - $121.96/hr

10+ years exp

Providence is a comprehensive health care organization committed to transforming healthcare delivery. The Senior Director of Service Line Operations will lead the planning, development, and execution of programs within the service line, ensuring high-quality operations and performance across clinics.

Hospital & Health Care

Responsibilities

Lead operations across the IDN service line and region, advising leadership on facilities and equipment, collaborating with physicians and staff to resolve challenges, and supporting the development of patient care guidelines

Create a supportive environment for caregivers and patients, maintaining composure and professionalism in complex situations

Establish and evaluate performance standards, ensure high-quality care aligned with system expectations, initiate quality improvement projects, meet regulatory requirements, and oversee policy development

Prepare annual budgets aligned with regional goals, manage department cost centers, adjust productivity standards, and analyze costs, productivity, and patient volumes

Communicate clearly, build strong relationships, promote services, conduct staff meetings, and engage in problem-solving across departments

Participate in committees, conduct performance evaluations, apply HR policies, monitor turnover, develop staff, and delegate responsibilities

Develop departmental goals aligned with system priorities, track progress, and communicate insights to inform broader planning

Provide direction to achieve clinic goals, manage program implementation, and ensure effective practice management across locations

Participate in improvement work to strengthen quality and operational performance

Qualification

Healthcare Operations LeadershipFinancial ManagementStrategic PlanningPerformance ImprovementQuality AssurancePeople ManagementCommunication SkillsOrganizational SkillsDecision-MakingProblem-Solving