Pediatrix Medical Group · 17 hours ago
Team Lead - Insurance Verification/Authorization
Pediatrix Medical Group is one of the nation’s leading providers of highly specialized health care for women, babies and children. The Ambulatory Team Lead is responsible for overseeing and leading day-to-day operations, ensuring efficient clinic operations, and serving as a liaison between providers, staff, and management to promote efficiency and positive patient experience.
Health CareHospitalMedical
Responsibilities
Serve as the first point of contact for staff issues and workflow questions
Lead and support front desk staff and other team members
Monitor daily operations and support the Practice Manager and/or Office Manager in delegating tasks
Ensure efficient patient scheduling, check-in/check-out, and front desk coverage
Oversee medical records management, scheduling, insurance verifications, and prior authorizations
Troubleshoot scheduling conflicts or operational disruptions
Model and promote excellent patient service and satisfaction
Address escalated patient concerns and resolve issues promptly
Ensure staff follow HIPAA, OSHA and SOX guidelines and office policies
Support quality initiatives and monitor consistency in documentation and patient interaction
Participate in audits and help implement compliance improvements
Assist with incident reporting and follow-up
Assist with onboarding new hires and orienting them to practice standards
Manage supply inventory and order clinical/office materials
Assist manager with payroll/timekeeping and schedule adjustments
Collaborate with billing and referral teams to resolve issues
Qualification
Required
High school diploma or GED required
Minimum 3 years of experience in a medical office setting
Strong understanding of medical office systems, EMRs (e.g., Epic, Athena), and scheduling protocols
Excellent communication, leadership, and problem-solving skills
Ability to multitask and manage competing priorities in a fast-paced environment
Preferred
associate's or bachelor's degree
Prior experience in a lead or supervisory role
Benefits
Medical
Dental
Vision
Life
Disability
Healthcare FSA
Dependent Care FSA
HSAs
401k plan
Employee Stock Purchase Program
Company
Pediatrix Medical Group
Pediatrix Medical Group is a medical practice that employs neonatal, maternal-fetal, and pediatric subspecialists.
Funding
Current Stage
Late StageLeadership Team
Recent News
2025-11-10
2025-11-07
MarketScreener
2025-11-03
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