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Port.io · 17 hours ago

Head of Community

MA, Boston, US

Full-time

Hybrid

Senior Level

5+ years exp

Port.io is building an open and flexible Agentic Engineering Platform for modern engineering organizations. They are seeking a Head of Community to grow and lead their customer community, build advocacy programs, and strengthen brand presence through strategic initiatives and collaboration across teams.

Artificial Intelligence (AI)Developer ToolsDevOpsInformation TechnologySoftware

Responsibilities

Lead and grow Port’s global community, creating an active, engaging, and impactful environment

Build and run an Advocacy Program to turn customers into brand ambassadors: create content, answer questions, and foster engagement

Manage community content and communications across channels, including social media, webinars, and other initiatives

Plan, initiate, and run meetups and events, turning them into regular, branded experiences

Partner with other companies and communities to leverage joint opportunities

Collaborate with Marketing, Product, and Customer Success teams to strengthen brand awareness and influence business outcomes

Define and track KPIs such as reach, engagement, mentions, traffic, and lead generation

Provide strategic guidance, project management, and hands-on execution

Qualification

Community managementAdvocacy programsEvent organizationStrategic thinkingCross-functional collaborationResults-driven mindsetCommunicationCreativity

Required

5+ years of experience in community management, technical marketing, or related fields

Proven experience in managing communities, advocacy programs, or customer engagement initiatives

Strategic thinking with leadership and managerial experience

Strong communication skills, fluent English, with an ability to engage both technical and non-technical audiences

Creativity and a results-driven mindset

Experience in organizing events, meetups, or workshops

Comfortable working cross-functionally with multiple teams

Company

Port.io

We combined hundreds of years of DevOps knowledge with thousands of hours of research to transform the developer experience as the world sees it today.

Founded in 2022

Tel Aviv, Tel Aviv, ISR

51-200 employees