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MBO Partners · 6 hours ago

Policy and Quality Assurance Lead

McLean, VA

Contract

Hybrid

Senior Level, Lead/Staff

10+ years exp

MBO Partners is a deep jobs platform that connects and enables independent professionals and microbusiness owners to do business safely and effectively with enterprise organizations. The Policy & Quality Assurance Lead will ensure that Keystone’s processes and system integrations align with client policies, evaluate policy impacts, and oversee testing and data validation across systems. This role requires collaboration with various teams to maintain compliance and accuracy throughout the design and implementation phases.

AccountingConsultingProfessional Services

No H1B

U.S. Citizen Only

Responsibilities

Conduct an enterprise-wide review of existing company policies and SOPs impacted by Keystone

As output of the review, create and maintain the Keystone Policy Impact Register – a living document that tracks which policies require updates, approvals, or training. Identify obsolete, conflicting, or duplicative policies and coordinate updates or retirements with Enterprise Operations

In collaboration with respective policies and/or process owners, draft or revise policies, procedures, and process maps to align with standardized S2P and CLM workflows enabled by Infor and Icertis

Collaborate with the Change Management Lead to communicate policy changes and update employee training materials

Develop and oversee the testing strategy (SIT, UAT, regression) across all systems

Author and oversee execution of test cases tied to compliance, financial accuracy, and system integrations

Validate workflows during integration testing

Track defects and support remediation

Validate cross-system data and accounting accuracy during end-to-end testing

Maintain traceability between requirements, design decisions, and testing outcomes

Support readiness assessments and milestone reviews

Qualification

Policy analysisQuality assuranceSAAS product testingRegulatory complianceTest strategy developmentStakeholder managementAnalytical skillsContinuous improvementPolicy harmonizationBusiness Process Re-EngineeringSupplier Exchange familiarityCommunication skillsWriting skills

Required

Bachelor's degree in business administration, Quality Management, or a related field

10+ years of experience in policy analysis and quality assurance within complex systems

Hands on SAAS product testing experience for ERP systems

Strong knowledge of regulatory compliance and industry standards (ISO 9001, CMMI, ITIL)

Extensive experience authoring master test strategy/plan and detailed test scripts to ensure thorough validation of system functionalities and requirements

Proven track record in authoring and revising corporate policies and procedures

Excellent analytical and writing skills; ability to translate business process changes into actionable policies

Strong stakeholder management and communication skills — able to influence both executives and cross-functional teams

Demonstrated success in leading quality assurance efforts and driving continuous improvement initiatives

Legal authorization to work in the U.S. is required