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Confie · 1 day ago

Business Systems Configuration Manager

Farmington, CT

Full-time

Hybrid

Mid Level

$100K/yr - $130K/yr

Confie is a company focused on optimizing their core operating systems to enhance sales and service operations. This role is responsible for configuring technology platforms to drive efficiency, improve customer experience, and support business growth.

Auto InsuranceCommercial InsuranceFinancial ServicesHealth InsuranceInsurance

Growth Opportunities

H1B Sponsor Likely

Responsibilities

Configure and maintain the agency management system to support daily workflows, reporting needs, and compliance requirements; define configuration requirements and audit for accuracy and effectiveness

Design and manage phone system routing to optimize call distribution, reduce wait times, and improve connection rates; define requirements and audit success

Set up and refine comparative rater configurations to ensure accurate quoting across carriers and products; define rating requirements and audit quote accuracy

Partner with operations leaders to translate business needs into system configurations

Monitor system performance and make adjustments based on results and feedback

Document configurations and maintain standards for consistency

Train team members on system functionality and best practices

Coordinate with vendors and IT on technical requirements and troubleshooting

Qualification

Business systems configurationInsurance operations experienceProblem-solving skillsAttention to detailEffective communication

Required

Experience in insurance operations, preferably personal lines

Hands-on experience configuring business systems (AMS, phone/IVR, rating platforms)

Strong problem-solving skills and attention to detail

Ability to understand business processes and translate them into system setups

Effective communicator who can work across departments

Benefits

Generous PTO plans, sick pay and health benefits

Annual bonus based on employment standing

Work from home and hybrid model employment

Confie Enablement Fund/ Scholarship Program

I-Care Recognition Program

Corporate Social Responsibility Program

Diversity, Equity and Inclusion Initiatives

Confie Hub and Discount Programs (Gym Membership)

Company

Confie

Confie is one of the nation’s largest and most respected independent personal lines insurance distributors.

Founded in 2008

Huntington Beach, California, USA

1001-5000 employees

https://www.confie.com

H1B Sponsorship

Confie has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (2)

2024 (4)

2023 (2)

2021 (2)

2020 (6)