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Allstate · 3 days ago

Good Hands Repair Network - Automotive Virtual Triage Total Loss Adjuster - Remote

United States

Full-time

Remote

Entry, Mid Level

$54K/yr - $85K/yr

1+ years exp

Allstate is a company that has been protecting families and their belongings for over 90 years. They are seeking an Automotive Virtual Total Loss Adjuster who will provide excellent customer service while virtually inspecting vehicle damage, writing repair estimates, and negotiating settlements.

BankingFinanceFinancial ServicesInsuranceInsurTechVenture Capital

No H1B

Responsibilities

You’ll live into Allstate’s Claims Culture by caring, empowering, and restoring, and you will accomplish that by being compassionate, clear, and a committed partner in each Casualty claim

You’ll confidently and independently investigate casualty (and applicable LOB (line of business)) claims by performing detailed reviews of damage and interpreting policies to determine coverage

You’ll use phone, emails and sometimes even video chat with customers to help them through a fast, fair, and easy claims process

You will evaluate and negotiate claims settlements with customers, vendors, third party carriers and claimants, in accordance with all legal and business standard methodologies

You’ll utilize multiple tools to get the job done in a fast-paced environment, including estimate tools, job aids, and additional settlement platforms, all while using your sharp critical thinking skills

You’ll protect the company financially by executing policies along policy agreements, and you keep a clear record of your work in a claims system that you will be trained on

You’ll accomplish this by ensuring timely and accurate documentation is completed as you work on each claim

You may be expected to obtain an adjuster’s license in multiple markets

You must maintain all licensing required for your role

Qualification

Auto collision estimatesCCC One / MitchelClaims ProcessingPolicy InterpretationNegotiationCustomer ServiceCritical Thinking

Required

A minimum of 18 months or more experience writing Auto collision estimates using an auto estimating program such as: CCC One / Mitchel, Audatex

As a condition of employment, you may be expected to obtain an adjuster's license in multiple markets

All required licenses will need to be obtained within 60 days of hire

You must maintain all licensing required for your role. This includes any continuing education and/or other state-affiliated requirements for licensing renewal