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Quarterhill Inc. · 4 days ago

Business Systems Analyst

Frisco, TX

Full-time

Onsite

Mid Level

Quarterhill Inc. is a company focused on effective communication between external customers and internal project teams. The Business Systems Analyst role involves collaborating with development and quality assurance teams to support software development and delivery, while also engaging with stakeholders to ensure project requirements are met.

Responsibilities

Maintain requirements documents with accurate versioning throughout the project lifecycle

Work to the project plan for all deliverables including daily time tracking to project codes

Participate in project status meetings to ensure coordination and to raise issues/concerns/risks

Analyze and track statement of work / contract items through the life of the project

Strive to become a Subject Matter Expert in the tolling industry and our system functionality

Facilitate process and technology discussions and action planning across functional groups

Participate in training and mentoring efforts of project team members in areas of identified expertise

Support the development team in translating business requirements into technical design

Triage system issues to aid the development team in understanding issues and prioritization

Participate in and meticulously document internal and customer kickoff meetings and requirement workshops

Work directly with external customers and internal team members to negotiate and translate: scope of work items into workflow diagrams, system requirements, operational requirements and use cases

Reconcile conflicting information, identify potential risks, and accomplish requirements approval through excellent interpersonal skills

Continually adjust individual priorities as team and project priorities change

Meet multiple deadlines and respond to multiple requests for support

Support quality assurance efforts to translate use cases into test cases

Support customer training

Qualification

Analytical skillsCommunication skillsProject managementSoftware project coordinationStakeholder engagementInformation Technology degreeMBAAccounting backgroundCollaborationFlexibility

Required

Bachelor's degree in Information Technology or equivalent

Must have excellent analytical and communication skills including asking good questions, listening to the answers, and restating the content accurately, completely, and succinctly both orally and in writing

Must be able to translate abstract or high-level information into useful/actionable written documentation

Demonstrate ability to work collaboratively and take direction from multiple sources

Must be able to accept and manage changing priorities and address issues quickly and professionally

Must be passionate about learning and a constant learner

Must be confident, organized, and flexible