Program Manager, Authorable Workflow jobs in United States
cer-icon
Apply on Employer Site
company-logo

Google · 20 hours ago

Program Manager, Authorable Workflow

Google is a leading technology company, and they are seeking a Program Manager for their Authorable Workflow team. In this role, you will manage automated support solutions and collaborate with various teams to enhance customer experiences and optimize support processes.

AppsArtificial Intelligence (AI)Cloud StorageSearch EngineSEO
check
Growth Opportunities
check
H1B Sponsor Likelynote

Responsibilities

Work closely with gUP Enablement and Product Vertical teams to understand business requirements that drive the need for automated support solutions
Help create and maintain a forward-looking pipeline and forecast of Authorable Workflows (AWFs), ensuring they are effectively integrated into the pipeline funnel
Work closely with Design and Authoring vendors to ensure timely completion of the design phase and the high-quality delivery of AWF builds
Prepare status updates for stakeholders and manage cross-functional communications across multiple teams (e.g., Analytics, Content, UX, and Product Support)
Set up and complete experiments to measure AWF impact, manage development risks, and drive pre-launch activities to secure necessary approvals

Qualification

Data AnalysisProgram ManagementProject ManagementCommunication SkillsProblem-Solving SkillsMulti-taskingProactive AttitudeLeadership SkillsAttention to Detail

Required

Bachelor's degree or equivalent practical experience
8 years of experience in a project management or a customer-facing role

Preferred

5 years of related experience with a background in technology, data analysis, and program management
Ability to manage multiple assignments simultaneously, work separately, and drive projects to completion with high attention to detail
Ability to manage multiple, time-sensitive projects with competing priorities and multiple stakeholders
Ability to draw insights from data and manage recommended actions
Excellent problem-solving and investigative skills, combined with a sense of ownership and a proactive 'can-do' attitude
Excellent communication, project management, and leadership skills, with a track record of managing multiple stakeholders and workstreams

Benefits

Bonus
Equity
Benefits

Company

Google specializes in internet-related services and products, including search, advertising, and software. It is a sub-organization of Alphabet.

H1B Sponsorship

Google has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (8763)
2024 (8872)
2023 (9682)
2022 (11626)
2021 (9109)
2020 (9785)

Funding

Current Stage
Public Company
Total Funding
$26.1M
Key Investors
Andy Bechtolsheim
2004-08-19IPO
1999-06-07Series Unknown· $25M
1998-11-01Angel· $1M

Leadership Team

leader-logo
Sundar Pichai
CEO
linkedin
leader-logo
Thomas Kurian
CEO - Google Cloud
linkedin
Company data provided by crunchbase