Uniti Group Inc. · 1 day ago
Local Connection Consultant
Clayton, GA
Full-time
Onsite
New Grad, Entry LevelUniti Group Inc. is a premier internet solutions provider focused on delivering ultra-fast, reliable internet to consumers and small businesses across the U.S. They are seeking a Local Connection Consultant who will engage with customers, provide assistance with inquiries about Kinetic products and services, and promote the brand within the community. This role combines sales, customer service, and community engagement to enhance customer satisfaction and brand representation.
Telecommunications
Responsibilities
Handle local customer service inquiries
Engage in both inbound and outbound sales activities
Generate referrals for new sales and upgrades through engagement with operations and techs
Provide support for field operations and assist with customer issues and escalations
Assist in promoting local events and represent Kinetic at community and selling events
Collaborate with other Windstream sales teams as needed
Marketing activities to fill the sales funnel and promote local
Act as brand ambassadors in the region and support corporate sales initiatives as needed
Support regional social media through local “human” responses
Maintain inventory of modems to assist customers locally
Promote “Local.” Local Contact, Local Connection, Local Number
Qualification
Required
Experience in Sales, Customer Service, Retail, Local Marketing, Telecommunications or Hospitality
Intermediate experience using Microsoft Office or other professional software
Ability to meet and exceed sales targets in a commission-based environment
A professional attitude along with a confident and outgoing personality
Ability to work effectively with cross-functional teams to meet a common goal
Proficient and professional verbal and written communication skills
Ability to build rapport quickly and successfully with a wide range of customers
Experience problem solving quickly and decisively
Ability to use diplomacy when working with challenging or demanding customers
High School Degree or GED equivalent
Valid Driver's License
Preferred
Coachable and motivated
A desire to work in a fast paced environment
Bilingual
Benefits
Medical, Dental, Vision Insurance Plans
401K Plan
Health & Flexible Savings Account
Life and AD&D, Spousal Life, Child Life Insurance Plans
Educational Assistance Plan
Identity Theft, Legal, Auto & Home and Pet Insurance
Company
Uniti Group Inc.
Uniti is a premier insurgent fiber provider dedicated to enabling mission-critical connectivity across the United States.
Founded in 2015
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Kenny Gunderman
President and Chief Executive Officer
Mark Wallace
Executive Vice President and Chief Financial Officer & Treasurer
Company data provided by crunchbase