Apply on Employer Site

Grand Canyon Education, Inc. · 4 hours ago

Counseling Program Manager - College of Humanities and Social Sciences

AZ Phoenix

Full-time

Onsite

Entry, Mid Level

2+ years exp

Grand Canyon University is one of Arizona’s leading institutions of higher learning. They are seeking a full-time Counseling Program Manager who will play a key role in driving the daily operations of GCU’s Counseling programs, focusing on supporting student success and ensuring compliance with accreditation standards.

Education

Responsibilities

Coordinate all aspects of a “program” to achieve stated goals

Responsible for drafting program/process guidelines and documenting all needed guidelines to achieve any accreditation needed

Coordinate data collection, analysis, and preparation of required reports regarding programs

Prepare documents required for approval of new or revised academic programs or initiatives

Serve on counseling related committees as needed

Contact/Liaison for NBCC and students for national exam information

Provide administrative oversight of practicum and internship clinical site supervisors, ensuring verification of qualifications, licensure, supervision training, and documentation in compliance with accreditation standards

Assist with review and update of practicum and internship policies, procedures, and trainings

Assist in addressing practicum and internship concerns raised by students, site supervisors, practicum, and practicum/internship course faculty supervisors, etc

Responsible for maintaining partnerships and communication with the Office of Field Experience (OFE), Faculty Training and Development (FT&D), Faculty Services (FS), and other GCE related support services

Responsible for all student academic data analysis

Assist faculty and college/university administration with creating improvement plans to enhance student learning/performance

Facilitate the programmatic review

Track all student data, e.g., withdrawals, failure

Develop report format and presentation format as required to present data for decision making

Participate in academic committee meetings as appropriate

Recommend and execute improvements for academic internal processes within college

Serve as the key liaison with programmatic issues and informs college/university administration as appropriate

Troubleshoot student issues through research and internal investigation and ensures a high level of student service

May intervene in course/class substitution to ensure resources are available to maintain classroom learning

May act as primary contact for all student and practicum/intern issues related to programs and is responsible for coordinating the resolution of student issues at the college level. Ensures that students receive a response within a reasonable period

May be involved in outreach activities or campus activities which contribute to campus life and student/staff engagement

Support the program by updating all collateral material, catalog, websites, and provides key information updates to all

Delegates/assigns projects to others as necessary

Assist with the hiring, supervision, and evaluation of student workers or other resources needed to achieve program objectives. Delegates/assigns projects to others as necessary

Other duties as assigned

Qualification

Master’s degree in counselingLicensed in counseling fieldCounseling experienceAcademic experienceMicrosoft OfficeData analysisReport writingPresentation skillsCommunication skillsProblem-solving skills

Required

Master's degree in professional counseling, clinical mental health counseling, school counseling, or other related counseling degree

Licensed in a counseling related field such as professional counseling

Two or more years of experience in the counseling field

One or more years of post-secondary academic experience in any capacity

Knowledge of Internet software and Microsoft Office

Knowledge of academic platforms and related tools/software

Read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations

Write reports, business correspondence, and procedure manuals

Effectively present information and respond to questions from groups of managers, clients, customers, and the general public

Must be able to pass preemployment investigations

Provide a positive example to students by supporting the University's Doctrinal Statement, Ethical Position Statement and Mission of Grand Canyon University