Michigan Medicine ยท 11 hours ago
Medical Assistant Associate/Assistant (Internal Applicants Only)
Michigan Medicine is dedicated to providing exceptional health care services for adults and children, and they are seeking compassionate and enthusiastic Medical Assistants to join their team. The role involves providing high-quality, patient-centered care and supporting clinic operations in a fast-paced academic medical environment.
EducationHealth CareMedical
Responsibilities
Provide high-quality, patient-centered care in accordance with Michigan Medicine policies and ambulatory care standards by working closely with providers and the interdisciplinary care team to support efficient clinic operations and optimal patient flow in a fast-paced academic medical environment
Perform comprehensive patient intake, including obtaining and documenting vital signs, medical and surgical histories, medication reconciliation, and chief complaints in MiChart (Epic)
Prepare patients for provider visits, exams, and procedures while maintaining accuracy, professionalism, and patient comfort
Provide direct clinical support by administering immunizations and medications within MA scope, performing EKGs, point-of-care testing, bench testing, specimen collection and processing, and assisting with diagnostic procedures and treatments
Support providers by identifying and communicating point-of-care alerts for overdue services, health maintenance gaps, and care needs
Ensure accurate and timely documentation within the electronic medical record, including reconciliation of outside records and clinical information
Assist with in-basket messaging, medication reviews, and prior authorization workflows as delegated
Maintain exam rooms and clinical areas by ensuring appropriate stocking, equipment sterilization and cleaning, and adherence to infection control, safety, and regulatory standards
Provide patient education and instructions as directed, manage time effectively, and complete administrative tasks to support high-quality, coordinated ambulatory care delivery at Michigan Medicine
Qualification
Required
Completion of a Medical Assistant Program or equivalent combination of education and experience
Moderate standing/walking, as well as, lifting, positioning, pushing and/or transferring patients
High school diploma or GED
1-3 years of experience
Knowledge of basic medical terminology
0-1 years of experience
Some office experience
Preferred
Previous experience in a clinic, medical office, or ambulatory care setting
Strong team player with the ability to work independently and demonstrate effective organizational skills
Proven track record of excellent attendance, with flexibility in assignments and scheduling
Medical Assistant certification preferred
Familiarity with Epic electronic medical record system
Knowledge of university policies and procedures
Office experience preferred
Knowledge of basic medical terminology
Demonstrated professionalism and positive attitude when interacting with patients, faculty, and staff
Commitment to high standards of personal and professional conduct; strong customer service, interpersonal, and communication skills
Able to work effectively within a multidisciplinary team and manage multiple responsibilities in a fast-paced environment
Proficient computer and keyboarding skills; effective telephone etiquette
Reliable attendance and punctuality
Active listening, written, verbal, and information technology skills
Benefits
Comprehensive medical, dental, and vision coverage
Generous 2:1 retirement savings match
Tuition reimbursement for continuing education
Growth opportunities to advance into higher-level positions
Supportive management offering quality training and direction
Company
Michigan Medicine
Michigan Medicine is a health care system and academic medical center that provides medical education and more. It is a sub-organization of University of Maichigan.
Funding
Current Stage
Late StageLeadership Team
Recent News
2025-12-11
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