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Pennsylvania Housing Finance Agency · 1 day ago

Assistant Loan Closing Officer

Harrisburg, PA

Full-time

Onsite

Entry, Mid Level

2+ years exp

Pennsylvania Housing Finance Agency is committed to bringing passion and customer focus to the business. The Assistant Loan Closing Officer is responsible for gathering all closing requirements from lenders, foreclosure attorneys, and homeowners and processing all HEMAP loan approvals and conducting phone closings.

Financial Services

Comp. & Benefits

Responsibilities

Contact homeowners, lenders and foreclosure attorneys to obtain closing requirements

Review and determine reimbursement of legal fees requested by lender and obtain signatures on revised Agreements as needed

Contact taxing authorities to obtain delinquent and current year tax amounts owed when real estate taxes are not escrowed by the lender

Process and prepare HEMAP loan closing documents in compliance with Act 91 and Program Guidelines

Conduct scheduled phone closings and reschedule closings if the borrower is not available for the call

Review re-evaluation information to determine if changes in the loan approval terms are warranted, rework loan documents accordingly

Assist with closing payouts for disbursement of funds. Address and resolve post-closing issues

Answer incoming calls and handle voicemail messages on both the HEMAP queue and the Closing Department phone lines

Open, date stamp and distribute daily mail

Scan loan closing documents and file recorded mortgages

Maintain a collection queue by calling, emailing, and sending letters to borrowers to make payment arrangements in an effort to cure delinquent accounts. Refer uncollectable accounts to Manager of Loan Processing for further action

Prepare monthly activity reports