Lawn Doctor · 1 day ago
Client Relationship Manager
Logan, UT
Full-time
Onsite
Mid LevelLawn Doctor is a company that values friendly and professional service, and they are seeking a Client Relationship Manager to manage customer accounts and ensure satisfaction. The role involves building long-term relationships with clients, addressing their needs, and collaborating with internal teams to meet expectations.
Health CareHome and GardenHome ServicesService Industry
Responsibilities
Manage an assigned portfolio of customer accounts by addressing customer questions, concerns, making service adjustments, taking payments and following up on outstanding balances in a timely manner
Act as the primary point of contact for customer communication while building and maintaining long-term, professional relationships
Collaborate closely with team members to ensure customer expectations are met
Uphold Lawn Doctor’s standards of professionalism and service
Follow the Entrepreneurial Operating System (EOS) and work with team members to meet department KPI’s
Qualification
Required
Previous account management or client relationship experience required
Experience handling payments and managing account collections
Strong communication, organization, and follow-through skills
Ability to manage multiple accounts and priorities effectively
Customer-focused mindset with attention to detail
Comfortable working independently and collaboratively
Preferred
Spanish speaking (preferred but not required)
Benefits
401(k)
Company parties
Paid time off
Bonus based on performance
Employee discounts
Opportunity for advancement
Training & development
Company
Lawn Doctor
Lawn Doctor is a consumer service company that offers lawn maintenance, shrub care and pest control services.
Founded in 1967
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
S
Scott Frith
CEO and Chairman of the Board
Recent News
Company data provided by crunchbase