KMG Hotels ยท 2 days ago
Guest Service Representative
Chesterfield, MO
Full-time
Onsite
New Grad, Entry LevelKMG Hotels is a premier lodging company that operates twenty-one hotels and is committed to exceeding the expectations of associates and guests. They are currently seeking a full-time Guest Service Representative to provide excellent customer service at the TownePlace Suites Chesterfield, ensuring a great experience for guests during check-in and check-out.
HospitalityHotelLeisure
Responsibilities
Register guests and assign rooms
Check in/out guests
Accommodates special requests whenever possible
Thoroughly understand and adhere to proper credit and cash handling policies and procedures
Takes same-day reservations and future reservations when necessary
Knows how to use front office equipment
Uses proper telephone etiquette
Maintains the cleanliness and neatness of the front desk area
Qualification
Required
High School diploma or equivalent
Strong communication skills are essential when interacting with guests and employees
Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/information updates, etc
Basic math skills are used frequently when handling cash or credit
Problem-solving, reasoning, motivating, and training abilities are often used
Have the ability to work a flexible schedule including nights, weekends, and/or holidays
Preferred
Additional language skills are preferred but not required
Company
KMG Hotels
KMG Hotels is a hotel management company that operates hotels and represents various franchises.
Founded in 2000
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase