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Northwest Mississippi Community College · 1 day ago

Financial Aid Coordinator

4975 Highway 51 North, Senatobia, MS, 38668, US

Full-time

Onsite

Entry Level

1+ years exp

Northwest Mississippi Community College is a two-year, open access public community college serving 11 counties in northwest Mississippi. The Financial Aid Coordinator provides financial aid knowledge to students and families while ensuring compliance with relevant rules and regulations, and is responsible for delivering excellent customer service and administrative support within the financial aid department.

Higher Education

Responsibilities

Maintain a friendly and professional demeanor through verbal, written, and electronic communication with students, parents, faculty, and staff, while giving accurate feedback within the FERPA guidelines

Counsels and assists students with all necessary forms for enrollment and financial assistance

Assist students/parents with completion of FAFSA (Free Application for Federal Student Aid)

Assist with the verification process by collecting verification documents, ensures all appropriate signatures are obtained, collects verification worksheets, tax returns and W-2 forms if applicable and secures dependency documentation, if applicable

Assists at recruitment, retention, and community events

Assists with collection of financial aid application documents and seek eligibility status for federal, state, and institutional programs

Assists with completing, distributing, and collecting signed federal work-study authorization forms, if applicable

Assist students by providing information on the Pell and Loan procedures

Cancel multiple enrollments in SFP using SFP, Campus Key, Notepad++, HTML Formatter, and Postman

Perform other duties as be assigned by the Director of Financial Aid or other college administrators

Qualification

Microsoft Office SuiteCustomer ServiceData EntryOrganizational SkillsInterpersonal SkillsTeam CollaborationCommunication Skills

Required

High School Diploma or Equivalent required with one to two (1-2) years of experience in an office or administrative position

Prior experience in computer data entry

Proficient with Microsoft Office Suite, Word, Excel

Prior experience operating office equipment in a fast-paced, dynamic environment

Passionate about the Customer/Student Service experience

Positive, approachable, collaborative personality

Excellent attention to detail and follow-up

Strong organizational skills with attention to detail

Experience using technology including email, word processing, spreadsheet, database, and Internet use

Strong interpersonal skills to interact tactfully and courteously with students, faculty, staff, and the general public

Ability to collaborate with others and work as part of a team

Must be a 'quick study' to quickly grasp and retain knowledge of policies and procedures relating to every aspect of student services that a prospective or current student may utilize

Demonstrate oral and written communication skills to interact with a wide range of diverse individuals

Flexible schedule is required to meet department needs, as some evenings, weekends, and extended hours may be required