Amazon · 6 hours ago
DCEO Cluster Manager, Data Center Operations
Hamlet, North Carolina, USA
Full-time
Onsite
Director/Executive
$153K/yr - $254K/yr
7+ years expAmazon is a leading company aiming to be the most customer-centric on earth. They are seeking a Data Center Engineering Operations (DCEO) Cluster Manager to lead a large organization, manage multiple data centers, and ensure operational excellence while maintaining 100% service uptime.
Artificial Intelligence (AI)DeliveryE-CommerceFoundational AIRetail
Responsibilities
Hiring, managing, and developing the operations management team including facility managers, area managers, chief engineers, facility technicians
Establish performance benchmarks, conduct analyses, and prepare reports on all aspects of the critical facility operations and maintenance
Responsible for the on-site management of shift technicians, senior shift technicians, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices and procedures
Build and maintain sustainable organizational structure
Work with business development, real estate, engineering and construction team to forecast staffing and maintain
Mentor and develop employees
Hiring strategy and participation in recruiting events
Operation and maintenance of mechanical, electrical, and controls systems for Amazon data centers to include preventive maintenance, corrective maintenance, and change management
Manage all facility related repairs in a timely manner
Daily/weekly/monthly/Data Center Engineering Operations meetings and reporting
Run weekly availability meeting and report outcomes
Liaise with global team on global initiatives as well as process and procedures, implement those initiatives locally in Atlanta
Vendor management of colocation data center services providers to meet or exceed contracted performance SLA’s
Safety, security, and availability incident response, incident management, incident resolution, and root cause analysis
Cost management including OPEX and CAPEX associated with all data centers you are in charge
Continuous improvement of operational processes, procedures, methods, and tools
Lead and manage energy efficiency initiatives in your Cluster
Support capacity planning and management
Qualification
Required
Bachelor's degree or above in Engineering, Computer Science, or a related field
7+ year of experience operating as a manager of managers AND/OR 10+ years of relevant experience managing mission critical facilities
In depth knowledge of Data Center Facilities such as generators, chillers, cooling towers, air handling units, UPS, electrical sub distribution systems, fire detection and suppression systems, cable reticulation systems
Ability to respond to all facility related emergency in a timely manner, with sound recovery plans
Preferred
Master's degree in engineering or equivalent
Mission Critical facility management experience for a large enterprise or large Colocation provider
Knowledge in servers, network, and platform
Expertise in one or more continuous improvement methodologies such as Lean or Six Sigma
Broad knowledge of information technology infrastructure domains such as compute server platforms, storage server platforms, server components, network devices, technologies and architectures, IT service delivery principles and best practices
Benefits
Health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
401(k) matching
Paid time off
Parental leave
Company
Amazon
Amazon is a tech firm with a focus on e-commerce, cloud computing, digital streaming, and artificial intelligence.
10001+ employees
H1B Sponsorship
Amazon has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (22803)
2024 (21175)
2023 (19057)
2022 (24088)
2021 (12233)
2020 (14881)
Funding
Current Stage
Public CompanyTotal Funding
$8.11BKey Investors
AmazonKleiner Perkins
2023-01-03Post Ipo Debt· $8B
2001-07-24Post Ipo Equity· $100M
1997-05-15IPO
Leadership Team
Douglas J. Herrington
CEO, Worldwide Amazon Stores
Werner Vogels
VP & CTO
Recent News
2026-01-14
2026-01-14
2026-01-14
Company data provided by crunchbase