District Onboarding Manager (Contract, Remote) jobs in United States
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ClassDojo · 3 days ago

District Onboarding Manager (Contract, Remote)

ClassDojo is dedicated to providing every child with an education they love, connecting teachers, children, and families through their flagship app. The District Onboarding Manager will oversee the onboarding process for district partners, ensuring projects are completed on time and in alignment with district goals while collaborating with various stakeholders to facilitate successful implementation.

E-LearningEdTechEducationKnowledge ManagementSoftware
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Growth Opportunities
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H1B Sponsor Likelynote

Responsibilities

Oversee and project manage the district onboarding process
Ensure district projects are on track by collaborating cross-functionally with other stakeholders such as our technical implementation leads, training team, account executives, product, and support
Facilitate kickoff calls with new and returning district partners to deeply understand their goals, timelines, and stakeholders
Create an internal and external project plan that aligns to customer goals
Create a professional development plan and roll-out strategy that will drive towards high adoption and implementation milestones
Own all external and internal communication: project status updates, proactively identifying risks and issues, escalating early and often with all project team members and executive stakeholders as needed
Understand ClassDojo’s products and services and strategically educate and guide customers to get the most out of their experience with ClassDojo
Work with the broader Customer Success team to continuously build and iterate on efficient systems and processes

Qualification

Customer success managementSaaS experienceProject managementEdTech experienceCross-functional collaborationCommunication skillsTechnical learning abilityAsanaSalesforceGoogle SheetsNotionProject management certificationsEmotional intelligenceOrganizational skills

Required

2+ years of project management and/or customer success manager experience in a SaaS environment
Proven ability to independently manage 30+ projects on tight deadlines with a high level of organization and accuracy
Strong written and verbal communication skills
High empathy and emotional intelligence: ability to understand customer goals and find workable solutions to their needs
Experience working on cross-functional projects with multiple internal stakeholders
Experience in EdTech and implementing SaaS products for K-12 schools and districts
Ability to learn new technology and products quickly
Familiarity with tools such as: Asana, Smartsheet, Salesforce, Google Sheets/Excel, Notion

Preferred

Project management certifications (e.g., Six Sigma/Lean, PMP, PPM, CSPO, CSM, SAFe)
Experience in high growth organizations
Experience working in a customer-facing capacity with K-12 district leaders and/or working directly in a district setting
Experience with ClassDojo as a teacher or administrator

Company

ClassDojo

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ClassDojo is a school communication platform that teachers, students, and families use to build close-knit communities.

H1B Sponsorship

ClassDojo has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2021 (1)
2020 (4)

Funding

Current Stage
Late Stage
Total Funding
$191.1M
Key Investors
TencentGeneral CatalystShasta Ventures
2024-04-03Series Unknown
2022-07-21Series D· $125M
2019-02-28Series C· $35M

Leadership Team

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Sam Chaudhary
Co-founder & CEO
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Liam Don
Co-founder & President
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Company data provided by crunchbase