SMBHD ยท 2 days ago
Senior Salesforce Consultant (Support Team)
United States
Full-time
Remote
Senior Level
7+ years expSMBHD is a boutique Salesforce consulting firm specializing in customized solutions for small and mid-level businesses. The Senior Salesforce Consultant will be part of the Client Success & Support team, focusing on delivering ongoing Salesforce support and collaborating with clients to solve business challenges through effective use of Salesforce technology.
Computer Software
Responsibilities
Gather and document user stories and functional requirements
Collaborate with Technical Architects to develop complex solutions based on Salesforce
Assist with managing client communications and coordinating client requests/cases
Deliver declarative configurations in Salesforce and related Salesforce products
Define the proper solution to support your Client's requirements
Help forecast and plan resource allocations to ensure project success
Work closely with other Salesforce Consultants to deliver a quality system to our clients
Coordinate and execute data migrations from legacy systems to Salesforce
Help provide leadership and support for projects when needed, including acting as a primary point of contact when projects deviate for Clients
Providing estimates and assisting with the scoping of projects when needed
Qualification
Required
Bachelors degree in Computer Science, Mathematics, MIS or related field
5+ Salesforce Certifications
5+ years experience in delivering technology solutions
7+ years configuring and setting up business systems
Expert knowledge in multiple Salesforce products
Proven understanding of the Salesforce Platform, including: MVC architecture, reporting, and automation and flows
Exceptional analysis skills
Exceptional communication skills
Experience completing multiple Salesforce implementations from inception through completion
Preferred
7+ years working with Salesforce
Business consulting experience
Experience with marketing and/or accounting
Benefits
Medical, Dental, Vision & Disability Insurance
401(k) with 6% match (no vestment)
Flexible schedule
An opportunity to work with a team that is passionate about Salesforce and delivering results
Company
SMBHD
At SMBHD, our mission is simple: "To provide cool Salesforce solutions to solve complex problems for businesses." We go beyond the typical technology company by emphasizing community, diversity, and integrity in everything we do.
11-50 employees
H1B Sponsorship
SMBHD has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2020 (1)
Funding
Current Stage
Early StageLeadership Team
Matthew Cleaver
CEO & Founding Partner
Company data provided by crunchbase