Mood ยท 10 hours ago
Senior Manager of Supply Chain
Charlotte, NC
Full-time
Onsite
Senior Level, Lead/Staff
10+ years expMood is a modern, omni-channel dispensary redefining how people experience legal cannabis. They are seeking a strategic, hands-on Senior Manager of Supply Chain to own and evolve their end-to-end supply chain, ensuring customers receive the right products at the right time while leading high-performing teams.
Retail
Responsibilities
Own the end-to-end supply chain operations, including demand and supply planning, sourcing, manufacturing, inventory management
Develop and execute scalable supply chain strategies aligned to company growth, margin targets, and customer experience goals
Lead S&OP or similar planning processes to balance demand, supply, and financial outcomes
Support and execute company-wide strategic initiatives
Own demand management and planning processes, ensuring alignment between revenue forecasts, supply constraints, and inventory targets
Establish and manage target inventory levels, turns, projections, and inventory optimization strategies across all product categories
Continuously improve forecast accuracy, service levels, and inventory velocity while managing working capital risk
Report and actively drive key supply chain performance metrics, including inventory turns, days on hand, fill rates, forecast accuracy, and service level attainment
Serve as the senior interface with strategic suppliers, manufacturers, and fulfillment partners
Leverage supplier relationships to drive continuous improvement in product costing, inventory velocity, quality, and service levels
Own supplier performance management, including issue resolution, corrective actions, audits, and long-term capability development
Develop contingency sourcing and risk mitigation strategies to ensure supply continuity in a regulated environment
Ensure all supply chain operations meet regulatory and compliance requirements across applicable markets
Maintain audit readiness, lot tracking, COAs, recall processes, and documentation standards
Partner closely with Compliance and Legal teams to proactively manage regulatory changes and operational risk
Partner closely with Finance on cost control, forecasting, budgeting, and margin optimization
Collaborate with CX and Operations to ensure fulfillment performance meets customer expectations
Provide clear, data-driven updates and recommendations to executive leadership
Build strong relationships with internal and external stakeholders to support business objectives
Active contribute to evolving our supply chain systems and tools, including ERP, WMS, and forecasting platforms
Implement and enforce standard work, operating rhythms, and planning cadences to drive predictability, consistency, and scalable execution
Lead continuous improvement initiatives that reduce cost, improve service levels, and strengthen operational discipline
Drive process documentation, SOP development, and operational transparency to reduce key-person dependency
As a fast-growing business, our team values versatility. Many of us wear multiple hats as needed to get the job done. We are looking for someone who is a teamplayer and is willing and able to support where and as needed
Qualification
Required
10+ years of progressive experience in supply chain and operations
Proven experience owning end-to-end supply chain functions in a high-growth or regulated environment
Strong background in demand planning, inventory management, and S&OP or SIOP processes
Demonstrated success driving inventory performance, including turns, service levels, and working capital optimization
Proven ability to deliver results through both direct reports and cross-functional partners outside of formal reporting lines
Experience applying continuous improvement, Lean, or operational excellence methodologies in complex environments
Strong financial and business acumen, with the ability to align supply chain decisions to P&L objectives
Entrepreneurial mindset with comfort operating in high-change, fast-paced organizations
Preferred
Experience in cannabis, hemp, alcohol, spirits, or other regulated consumer goods is strongly preferred
Benefits
Competitive compensation and comprehensive health insurance package.
Generous paid time off and employee discounts on Mood products.
Company
Mood
Mood is an online dispensary company that features Delta-8 THC products tailored to set the mood.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
David Charles
Co-Founder / CEO
Leo Silva
CTO and Head of Product
Company data provided by crunchbase