The Nord Center · 16 hours ago
Chief Human Resources Officer
The Nord Center is an organization committed to an inclusive and supportive culture, seeking a Chief Human Resources Officer. This executive leadership position will provide strategic direction for the Human Resources department, overseeing all HR functions and initiatives to enhance the agency's employee experience and compliance.
Health CareNon Profit
Responsibilities
Oversees all functions of the Human Resource Department, which includes:
Staff management
Process oversight
HR budget and expenditures
Maintain confidentiality of all personal and client information
Drives best practices and initiatives that provide strategic direction for the agency
Works to position the agency as an employer of choice: develops and implements talent acquisition strategies that identify, recruit, develop, and retain talent; corporate culture initiatives; and comprehensive compensation and benefits programs
Responsible for position descriptions, the content of which is the responsibility of the respective department head
Responsible for administration processes associated with recruitment, on-boarding, retention, separation, and employee relations
Responsible for the HR data contained in the Agency's HRIS, personnel files and personnel files of terminated staff
Monitors and ensures compliance the employee performance evaluation policy
Responsible for Union Relations and compliance with the Collective Bargaining Agreement:
Provides guidance to supervisor and managers on Union related matters
Agency Lead at all Labor Management Committee Meetings
Represents Agency at all Grievances that go to Step 2 and beyond
Coordinates and participate in labor negotiation process
Serves as the primary contact with the Union on all related matters and provides the Agency's official response
Represents the Agency at all Union Mediations, Arbitration and NLRB Charges
Participates in the administration of the Agency's Policy Manual. Ensure compliance with policy standards, review and provide feedback on proposed changes, implement changes via communications with Union and staff per Union agreements Agency policies
Oversees administration of all insurance benefits plans (i.e. medical, life insurance, long-term disability, short-term disability, EAP, dental, vision and other voluntary benefits). This includes open enrollment, vendor negotiations, vendor/broker liaison, on-site contact for staff, addresses discrepancies for benefit invoices identified by A/P and Payroll through the reconciliation process, required notices and mailings and COBRA
Ensures the Agency maintains a harassment free environment. Responsible to investigate and address any harassment complaints
Key contact to support employees, supervisors, and executive staff for employee relations issues, including disciplinary actions, employee grievances, dissatisfaction, termination, harassment complaints, workers compensation, unemployment compensation, and union contract administration and interpretation. Recommends corrective action and acts as an advisor or advocate when appropriate
Provides HR leadership and counsel on matters involving people, change and culture management
Provides employee data as requested to support the Agency's business (e.g. compensation information, demographic info, EEO-1 reporting, licensing information, etc.)
Responsible for HR risk management, including the assessment of organizational risk, acting as the lead on HR related external legal issues and complaints, and directing communication issues appropriately to the Chief Executive Office, relevant team members, legal counsel and insurance company as needed
Serves as the Agency’s Equal Employment Opportunity Officer, maintaining compliance with non-discrimination laws and the Agency’s affirmative action policy
Facilitates adherence of staff to maintain pre-employment and ongoing activities as they relate to Ohio revised code, certifying and accrediting organizations and/or licensure
Ensures agency remains in compliance with credentialing requirements and all local, state and federal regulations
Ensures HR Department compliance with all CARF requirements
Assures compliance with internal and external reporting, auditing, and legal requirements. Assures confidentiality of personnel issues
Scrutinizes unemployment compensation claims and workers’ compensation claims and challenge as appropriate
Submits a monthly report to management on Human Resources related updates, such as employee counts (Admin, Direct Service and Support), hires, terms, turnover %, open positions, and HR Department functions (Union, retirement, Insurance, General Topics and roadblocks)
Oversees and administers the recruitment process which includes, the processing approving posting requests, posting open positions, candidate processing, pre-employment processing, job offering, on-boarding
Identifies talent gaps, potential solutions, including succession planning, educational, training and development programs
Enforces the Agency's progressive disciplinary process and ensures compliance. This includes involvement in all final warnings, suspensions and terminations unless responsibility has been delegated to another responsible manager
Has / Maintains a good on-time and attendance record
And all other tasks as assigned
Qualification
Required
Minimum of three to five years of leadership experience in human resources spanning a variety of HR functions, preferably within the nonprofit or healthcare sectors
Must possess competencies in organizational decision making, fostering communication, improving business processes, strategic thinking, union relations and negotiations and creating vision
Must possess excellent written and verbal communication skills
Must have the ability to effectively work with Agency employees, outside contacts, and a diverse client population
Bachelor's degree in related field required
Preferred
Senior or executive level HR experience preferred
Master's degree preferred
Certification Requirements: SHRM-SCP, SPHR, or other equivalent certification preferred
Benefits
Inclusive Culture with a Team Atmosphere
Collaborative environment dedicated to clinical excellence
Company-Wide All Staff Events - have fun while Teambuilding
Wellness Programs and Activities
Up to 41 days off per year (32 days of paid time off plus 9 paid holidays)
Paid Bereavement Leave
Paid Jury Duty Time
Parental Leave
Company Supported Continuing Education & Certification
PPO & HDHP Health Plan Options
Flexible Dental & Vision Plan Options
Company funded Health Savings Account
Company-Sponsored FSA and DSA Tax Savings Accounts
100% Company Paid EAP Emotional Well-Being Support
100% Company Paid Life Insurance and AD&D
100% Company Paid Long-Term Disability Insurance
Added Value Benefits including: Critical Illness Plans for Employee and Family
Accident Plans for Employee and Family
Identity Theft Plans for Employee and Family
Pet Insurance
Short-Term Disability Plan
Whole and Term Voluntary Life Plans for Employee and Family
Voluntary AD&D Plans for Employee and Family
403(b) Retirement Plan with Company Match
Access to Personal Financial Advisor
Generous Team Member Referral Bonus Program
License and Certification Reimbursement
License Testing Fee Reimbursement
Annual Tuition Reimbursement
Travel Expense Reimbursement
On-Site Pharmacy
Casual Dress Code
Shift Differentials and On-Call Stipends
Stipend for Bilingual, Spanish-Speaking