Waste Connections · 16 hours ago
Customer Service & Inside Sales Representative
6061-Cleveland Office Ocoee
Full-time
Hybrid
Entry, Mid Level
$20/hr - $20/hr
2+ years expWaste Connections is a leading provider of waste management and recycling services across the U.S. and Canada. In this role, you will combine exceptional customer support with inside sales responsibilities to help customers find the right solutions while ensuring top-notch service.
Environmental ConsultingEnvironmental EngineeringRecycling
Responsibilities
Handle inbound customer calls and assist with new service requests, cancellations, and account updates
Proactively engage customers to upsell and cross-sell services, driving revenue growth
Process payments, research billing inquiries, and maintain accurate account information
Collaborate with internal teams to resolve service issues and provide cost-effective, environmentally responsible solutions
Build strong relationships with customers to ensure satisfaction and loyalty
Qualification
Required
2+ years of high-volume customer service experience (sales experience a plus!)
Strong communication skills—both verbal and written
Proficiency in Microsoft Word, Excel, and Outlook
Goal-oriented mindset with the ability to meet and exceed sales targets
Benefits
Medical
Dental
Vision
Life Insurance
Short/Long-Term Disability
401(K) with company match
Mental health programs
Emergency travel assistance
Prepaid legal plan
Scholarship opportunities
Employee stock purchase plan
Company
Waste Connections
Waste Connections is an integrated solid waste services company that provides solid waste collection.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$3.71B2025-05-28Post Ipo Debt· $500M
2024-06-11Post Ipo Debt· $363.5M
2024-02-15Post Ipo Debt· $750M
Leadership Team
M
Mary Whitney
EVP - CFO
C
Colin Wittke
Vice President – Sales
Recent News
2025-10-21
2025-10-21
2025-09-24
Company data provided by crunchbase