Apply on Employer Site

Mastercard · 21 hours ago

Senior BizOps Engineer

O'Fallon, MO

Full-time

Onsite

Mid, Senior Level

$96K/yr - $163K/yr

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. The Senior BizOps Engineer will be responsible for managing production readiness and mitigating business risks associated with customer interactions on Mastercard's technology platforms.

FinanceFinancial ServicesInformation TechnologyPayments

Growth Opportunities

H1B Sponsor Likely

Responsibilities

The role of Corporate Security Operations is to be the production readiness steward for the Crypto Services platform (CaaS, HSMs), by managing, mitigating, or elevating awareness of the business risk of all customer interactions with Mastercard’s technology platforms

Support daily operations with a distinct focus on triage, impact mitigation and root cause identification through a depth of knowledge for corresponding products

Proactively manage production and change activities to maximize customer experience, and increase the overall value of supported applications

Centralizing points of interaction for both internal and external partners by communicating effectively with all key stakeholders

Align Product and Customer Focused priorities with Operational needs

Contribute to efforts for Protect and Enable teams responsible for implementing DevOps practices, production readiness, and compliance for MasterCard Core applications

Contribute on Corporate Security Operations efforts (speed to resolution, bridging the gap between business partners, developers, SLA management, and key support teams

Lead activities for Continuous Delivery / Continuous Improvement, automate existing technical processes, enhanced monitoring, and identify efficiencies for Crypto Service applications

Engage in and improve the whole lifecycle of services—from inception and design, through deployment, operation and refinement

Support services before they go live through activities such as system design consulting, developing software platforms and frameworks, capacity planning and launch reviews

Maintain services once they are live by measuring and monitoring availability, latency and overall system health

Scale systems sustainably through mechanisms like automation, and evolve systems by pushing for changes that improve reliability and velocity

Manage, implement, enhance, and enforce consistent company and department Security Ops practices

Apply technical and business knowledge to effectively support Crypto Service applications

Practice sustainable incident response and blameless postmortems

Qualification

DevOps practicesCloud ComputingUnix/LinuxSoftware Development Life CycleCC++JavaPythonGoPerlRubyNetwork hardware supportAlgorithmsData structuresCommunication skillsProblem-solving approachSelf-motivatedCollaborative

Required

Bachelor's degree in Information Systems, Information Technology, Computer Science or Engineering or equivalent work experience

Experience working directly with Unix / Linux

Experience supporting, maintaining, and/or implementing network hardware products

Experience with algorithms, data structures, complexity analysis and software design

Experience in one or more of the following: C, C++, Java, Python, Go, Perl or Ruby

High energy and ability to influence others

Experience in working on multiple projects / initiatives concurrently

Strong understanding of all phases of a Software Development Life Cycle

Deliver time-saving process improvements that will be repeatable, maintainable, valuable, and fit into Mastercard's Business Operations vision

Very good communication skills required and good presentation skills

Self-motivated and highly collaborative

Comfortable working in a dynamic and fast-paced environment

Interest in designing, analyzing and troubleshooting large-scale distributed systems

Systematic problem-solving approach, coupled with strong communication skills and a sense of ownership and drive

Ability to debug and optimize code and automate routine tasks

Preferred

Background in Dev Ops practices, Automation, and Cloud Computing a distinct advantage

Experience with Thales, Entrust/nCipher or Safenet Lune devices a distinct advantage

Benefits

Insurance (including medical, prescription drug, dental, vision, disability, life insurance)

Flexible spending account and health savings account

Paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave)

80 hours of Paid Sick and Safe Time

25 days of vacation time and 5 personal days, pro-rated based on date of hire

10 annual paid U.S. observed holidays

401k with a best-in-class company match

Deferred compensation for eligible roles

Fitness reimbursement or on-site fitness facilities

Eligibility for tuition reimbursement

Company

Mastercard

Glassdoor4.2

Mastercard is a financial network that processes payments between banks and cardholders.

Founded in 1966

Purchase, New York, USA

10001+ employees

http://www.mastercard.com

H1B Sponsorship

Mastercard has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (540)

2024 (319)