Teacher Retirement System of Texas ยท 8 hours ago
Manager of LOB Infrastructure Operations
Austin, TX
Full-time
Onsite
Mid, Senior Level
7+ years expThe Teacher Retirement System of Texas is seeking a Manager of LOB Infrastructure Operations. This role is responsible for overseeing Line of Business operations and infrastructure, managing a team of DevOps engineers, and ensuring the effective delivery and performance of IT infrastructure that supports various business lines.
Government Administration
Responsibilities
Assesses training needs of team members and arranges for and provides training, coaching, and technical assistance. Responsible for operations and delivery of LOB infrastructure application stack
Ensures compliance with applicable federal, state, agency and department policies, procedures, rules, and regulations
Implements policies, processes, and procedures, automation, and controls to consistently deliver high-quality service in a cost-effective manner
Manages and enhances the processes for service management and delivery in collaboration with key stakeholders across IT and business units
Manages the LOB Infrastructure Operations staff, developing a flexible, proactive, high-impact team, including direct supervision, evaluating performance, and hiring staff
Plans and prioritizes infrastructure projects and initiatives, driving the evaluation, deployment, and management of forward-looking solutions to deliver automated, scalable, and reliable outcomes
Provides direction, monitors teamwork loads and work processes, and takes corrective actions as needed to ensure that all LOB Infrastructure Operations are covered, and productivity, customer service, and quality goals are met
Provides training and technical assistance to agency staff on the maintenance and operation of hardware and software
Utilizes the procurement process to purchase necessary software and hardware for the LOB infrastructure stack, along with the procurement, contract management, and payable process
Directs the evaluation of various technologies and resources for acquisition and to identify strengths, weaknesses, and potential benefits to the agency
Ensures adequate availability, capacity, and performance of LOB Infrastructure
Implementation, operations, and enhancement of key job scheduling, print/mail, and SFTP/ETL processes
Implements and supports the key application build and deployment technology leveraging DevOps principles including Continuous Integration, Continuous Delivery, and Code/Configuration Management
Oversees studies regarding LOB Infrastructure usage, performance, high availability, and fault tolerance, and ensures recommendations for system requirements are implemented
Oversees the monitoring and metering of LOB applications to provide solid, high-performing computing foundation for enterprise applications, working closely with the other ETS managers
Participates in the change management process, providing program oversite and process improvements as necessary
Plans and coordinates the LOB Infrastructure Operations application and infrastructure stacks for core business units
Provides delivery and oversite of key LOB infrastructure applications and platforms including but not limited to custom Java applications, Infrastructure as Code, Application Integration frameworks, and Data Analytics and Management pipelines
Responsible for procurement, contract management and payable process for LOB infrastructure
Supervises the troubleshooting and resolution of complex network hardware and software problems
Qualification
Required
Bachelor's degree from an accredited college or university in computer science, information technology, or a closely related field
High school diploma or equivalent and additional full-time experience in information systems, computer operations, application and/or database development, DevOps or related experience may be substituted on an equivalent year-for-year basis
Seven (7) years of full-time directly related, progressively responsible experience in Line of Business (LOB) application operations, design, or related experience
Three (3) years of experience coordinating, leading, or supervising the work of others, required
Experience may be concurrent
A master's degree or doctoral degree in a closely related field may be substituted on an equivalent year-for-year basis
None
Preferred
Experience implementing and operating LOB applications based on the principles of DevOps including CI/CD, source code and configuration management, artifact repositories, automated pipelines, build/release engineering, and managing multiple application development and testing environments
Experience in implementing and/or managing one or more of the following technologies or software application stacks: Microsoft Windows Server, RHEL, Active Directory, Red Hat Suite, including Enterprise Application Platform, OpenShift, or Ansible Automation Platform, Enterprise Job Scheduling, sFTP applications, Enterprise Content Management, and various Print/Mail application software technologies
Experience leading large technology projects
Company
Teacher Retirement System of Texas
The Teacher Retirement System of Texas (TRS) is responsible for investing funds under its stewardship and for delivering benefits to members as authorized by the Texas Legislature.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Don Green
Chief Financial Officer
Janie Duarte
Deputy Chief Financial Officer
Company data provided by crunchbase