CGI · 5 days ago
Jr. Dynamics 365 / .Net Production Support Engineer
Lafayette, LA
Full-time
Hybrid
Entry Level
$63K/yr - $167K/yr
1+ years expCGI is a leading IT and business consulting services firm, seeking a motivated Junior Dynamics 365 .NET Support Engineer to join their production support team. The role involves providing hands-on support for Microsoft Dynamics 365 and .NET systems, ensuring stability and performance across production environments.
AnalyticsApplication Performance ManagementBusiness IntelligenceConsultingCyber SecurityFinanceInformation TechnologyTechnical Support
Responsibilities
Assist in the development and customization of Microsoft Dynamics 365 CRM solutions using C# and .NET
Support integration efforts between Dynamics 365 and external systems using REST APIs and Azure services
Participate in the design and implementation of workflows, plugins, and business rules
Collaborate with senior developers and business analysts to understand requirements and deliver scalable solutions
Conduct unit testing and assist in debugging and troubleshooting application issues
Document technical specifications, configurations, and customizations
Document user issues, inquiries, and cases using the ticket management system (ServiceNow)
Investigate and resolve bugs, errors, and system issues affecting application functionality or usability, in alignment with defined service levels
Participate in annual disaster recovery testing and provide support as needed
Fulfill service requests (SRs) including ad-hoc reporting and data extraction tasks
Conduct technical analysis of data-related problems and escalate to upstream/downstream systems when necessary
Monitor application health and batch processes to ensure system stability
Escalate unresolved issues to product vendors when appropriate
Qualification
Required
Experience with Microsoft Dynamics 365 (CRM or ERP modules)
1–2 years of experience in .NET development (C# preferred)
Basic understanding of SQL Server, JavaScript, and RESTful APIs
Strong analytical and problem-solving skills
Excellent communication and teamwork abilities
Preferred
Exposure to Power Platform (PowerApps, Power Automate)
Experience with Azure DevOps or Git version control
Knowledge of SSRS/SSIS and CRM SDKs
Microsoft certifications (e.g., PL-400, MB-910) are a plus
Benefits
Competitive compensation
Comprehensive insurance options
Matching contributions through the 401(k) plan and the share purchase plan
Paid time off for vacation, holidays, and sick time
Paid parental leave
Learning opportunities and tuition assistance
Wellness and Well-being programs
Company
CGI
CGI is an IT and business consulting services firm that offers consulting, cyber security, cloud, and IT services.
10001+ employees
H1B Sponsorship
CGI has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (775)
2024 (762)
2023 (795)
2022 (940)
2021 (846)
2020 (582)
Funding
Current Stage
Public CompanyTotal Funding
$1.2B2025-03-12Post Ipo Debt· $650M
2024-09-03Post Ipo Debt· $550.87M
1998-10-06IPO
Leadership Team
François Boulanger
President and Chief Executive Officer at CGI
Raymond McMann
VP, Global Oil & Gas Industry
Recent News
2026-01-13
syncni.com
2026-01-09
Company data provided by crunchbase