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State of Florida · 1 day ago

OPERATIONS ANALYST I - 37010132

West Palm Beach, FL

Full-time

Onsite

Entry Level

$40K/yr - $40K/yr

2+ years exp

The State of Florida's Department of Environmental Protection is seeking an Operations Analyst I to join their Business Planning Team. The role involves conducting organizational studies, providing administrative support, processing permits, and assisting with records management to enhance the efficiency of the Southeast District Office.

Government Administration

Responsibilities

Conduct organizational studies and evaluations on office procedures providing technical assistance and developing procedures to assist the Southeast District Office to operate more efficiently and effectively

Performs associated administrative and consultative duties for all District programs, including processing permit applications; position is also responsible for also acknowledging permits, consent orders, and related documents after signature by Director of District Management

Assists in the preparation of issuance and/or denial of permits; correspondence, reports, memoranda, complex engineering or chemical reports and other subjects that may be engineering, biological/chemical, legal or technical in nature

Assists and backs up other Business Planning team members on an as-needed basis

Serves as backup for verifying, entering, and facilitating the processing of checks and accompanying paperwork for all monies (application fees, penalties, etc.) received by the Southeast District office, maintains accountability for all checks, following up to ensure that processors return paperwork in a timely fashion, and maintains all necessary records to ensure that improper checks are returned and the appropriate fees (as determined by the processor) are entered into the system in an expeditious manner

Prepares and performs deposit activities as outlined in related operating procedures

Performing functions for district phone and guest reception

Works with Business Planning Team members to ensure calls are received and routed appropriately and ensure staffing coverage for same

Ensure guests are greeted and assisted accordingly

Receiving and opening incoming paper mail, stamps documents with date stamp and then scans and distributes it to the various sections, addresses, etc

Receives and ships all packages via common carriers, receiving electronic mail, routing as appropriate and filing in the proper electronic filing system, scans incoming paper mail, and properly routing both electronic and paper copies and filing as appropriate, if assigned to do so

Process all outgoing mail within district timeframes, as needed

Serves as backup for assisting with the District’s Records Management processes

Assists coding and preparing department regulatory and administrative documents based on priority for the Electronic Document Management System

Convert DEP paper documents to electronic format by scanning, indexing, and inserting documents into the file server and/or the Electronic Document Management System software using the document taxonomy maintained by the Department

Conduct Quality Assurance of DEP documents by completing a page-by-page comparison of paper document to electronic copy

Acts as Records Custodian for the district oversees daily the proper disposal of paper records in accordance with Florida Statute and DEP regulations

Reviews documents, reports, etc., submitted to the district to ensure compliance with applicable statutory and regulatory requirements

Analyzes and enters data contained therein into appropriate database(s) and notifies Subject Matter Expert(s) of any notable deviations

Maintains current information of division policies and programs and processes routine matters within established policies

Performs statistical, reporting, and other major office functions as requested

Assists team on special projects, as assigned

Attend workshops and seminars when requested

Responsible for proper use and care of state-owned property and equipment assigned to this position

Performs Other Related Duties As Required

Qualification

Data analysisReport writingDEP regulationsAdministrative principlesEffective communicationCustomer serviceProblem-solving techniquesOrganizational skillsTeam collaborationIndependent work

Required

Knowledge of administrative principles and practices, office procedures

Knowledge of methods of data collection and principles

Knowledge of techniques for effective verbal and written communication

Knowledge of operation of personal computer

Knowledge and understanding of how to apply DEP rules, regulations, policies, and procedures

Skilled in report writing, preparing correspondence and administrative reports

Skilled in communicating effectively and in writing using the Department's computer equipment

Ability to collect and analyze data

Ability to utilize problem-solving techniques

Ability to work independently

Ability to plan, organize and coordinate work assignments

Ability to establish and maintain effective working relationships with others

Valid Driver License

Preferred

An associate's degree in Business Administration, Natural Sciences or a related field; or any combination of post-secondary or verifiable related experience, as described above for a total of two years is preferred