Donation Support Services Coordinator (7am-7pm) jobs in United States
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Network For Hope ยท 1 week ago

Donation Support Services Coordinator (7am-7pm)

Network for Hope is a nonprofit organization dedicated to saving and enhancing lives through organ and tissue donation. As a Donation Support Services Coordinator, you'll be on the front lines, ensuring that the gift of organ, eye, and tissue donation reaches those who need it most by evaluating referrals and coordinating logistics.

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Comp. & Benefits

Responsibilities

Evaluating referrals for potential donors in real time
Communicating with donor families through the donation process by compassionately discussing tissue and eye donation opportunities, obtaining consent, and ensuring accurate documentation
Coordinating logistics for organ, tissue, and eye donations
Collaborating with clinical teams to support time-sensitive decision-making
Communicating with compassion, clarity, and precision
Documenting and tracking critical information in fast-paced environments

Qualification

Medical terminologyCall center experienceData entry skillsMedical Assistant certificationCritical thinkingMulti-taskingCommunicationDetail-oriented

Required

High School Diploma, or equivalent
Experience working in a call center environment, dispatch such as EMS, social work, nursing, or medical assistant roles
Excellent typing and data entry skills
Ability to multi-task
Experience using multi-line phone systems
Intermediate medical terminology specific to critical care healthcare
Excellent communication and critical thinking skills
Calm, collected, and detail-oriented-even in fast-paced moments
Comfort working overnight shifts, weekends, and holidays as needed
A passion for serving others - even during life's most difficult moments

Preferred

Some medical knowledge or background in healthcare, EMS, or a related field
Associates degree, medical-related certification, or some post-secondary education
Medical Assistant, LPN, or similar

Benefits

Health, dental, and vision insurance
Paid time off
401K
Life and disability insurance
Pet insurance discounts
Wellness programs like Calm
Education reimbursement
Flexible schedules
On-the-job training

Company

Network For Hope

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Network for Hope is a health center that offers organ, tissue, and eye donation services.

Funding

Current Stage
Growth Stage

Leadership Team

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Matthew Niles
Chief Operating Officer
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Company data provided by crunchbase