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Healthrise · 1 week ago

Cash Posting Representative

United States

Full-time

Remote

Entry Level

1+ years exp

Healthrise is a company focused on revenue cycle management, and they are seeking a Cash Posting Representative. This role involves daily payment posting and reconciliation activities, ensuring accurate posting processes are followed, and supporting the supervisor in cash management tasks.

Financial Services

Comp. & Benefits

Responsibilities

Demonstrates knowledge of and commitment to the Healthrise Core Values

Performs daily payment posting activities, including receipt, posting, and reconciliation of all incoming cash payments

Ensures complete and accurate daily balancing of all incoming cash received versus cash posted to customer accounts

Performs duties in a manner that promotes accurate, efficient, and timely cash posting and reconciliation

Documents corrections related to discrepancies, outstanding items, and exceptions in the appropriate system(s)

Tracks payment activity data and related findings for supervisor review

Adheres to proactive cash posting practices to ensure timely and accurate application of all incoming payments

Performs all related cash posting processes to ensure activities are submitted timely, tracked, trended, and reported to key stakeholders

Provides additional information and support as needed

Identifies routine issues and resolves or escalates them appropriately

Maintains knowledge of applicable state and federal laws related to contracts and appeals processes

Investigates and addresses overpayment and underpayment accounts to optimize reimbursement

Documents all actions in the patient accounting system

Cross-trains in various functions to enhance service delivery

Performs other duties as assigned by the supervisor

Qualification

Revenue cycle managementHealth insurance knowledgeEpicMicrosoft Office proficiencyCertified Medical Reimbursement SpecialistCustomer service skillsCommunication skillsOrganizational skillsProblem-solving skills

Required

High school diploma or Associate degree in Accounting, Business Administration, or a related field

Minimum of one (1) year of experience with revenue cycle functions and systems in one of the following environments: Hospital, clinic, or healthcare organization; Health insurance company or managed care organization; Banking or healthcare financial services setting; Equivalent combination of education and experience may be considered

Excellent written and verbal communication skills

Strong organizational and time-management skills with high attention to detail and accuracy

Strong interpersonal and customer service skills

Basic proficiency in Microsoft Office (Outlook, Word, PowerPoint, Excel)

Strong problem-solving skills

Ability to work independently and as part of a team while meeting deadlines

Preferred

Certified Medical Reimbursement Specialist (CMRS) or equivalent certification

Previous experience working with Global Partner vendors

Knowledge of health insurance and governmental programs and billing processes strongly preferred, including Medicare, Medicaid, Social Security Disability, CHAMPUS, Supplemental Security Income Disability, managed care contracts, and coordination of benefits

Experience in a complex, multi-site environment preferred

Completion of regulatory and mandatory certifications preferred

Experience using Epic