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OneMain Financial · 5 hours ago

Title Specialist

Evansville, IN

Full-time

Onsite

Entry Level

1+ years exp

OneMain Financial is seeking a Title Specialist, who will be responsible for maintaining a high performing auto secured loan portfolio rating for our branch network and centralized accounts. This will be done through administrative and customer service-oriented tasks.

CreditFinanceFinancial ServicesInsuranceWealth Management

Responsibilities

Identify, sort, and process mail as it relates to our stake as lienholder on customer’s auto property

Answer phone and email inquiries from our branch network with questions about the lien placement process and using our third-party vendor system

Identify anomalies or complex issues and decisively escalate to provide a timely and seamless transition within the process

Partner with our branch network to increase their lien perfection rates on auto secured loans

Act as a liaison between multiple internal and external customers and/or vendors. This will include written and verbal communication with Centralized Sales, Underwriting and Branch personnel

Maintain thorough knowledge and understanding of OneMain’s policies and procedures, as well as state and federal laws