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Peak Living · 14 hours ago

Senior Community Manager- The Village, Slate Canyon + Diamond Fork

Provo,UT,US

Full-time

Onsite

Mid, Senior Level

3+ years exp

Peak Living is a fast-growing property management company with communities across the United States. They are seeking a qualified Community Manager to support and assist in all aspects of community operations under the direction of the Regional Manager.

ConstructionManagement ConsultingProject ManagementProperty ManagementReal Estate

Growth Opportunities

Responsibilities

The Community Manager supervises all community associates

The Community Manager supports and participates in fulfilling the customer service and leasing standards

Responds to resident requests promptly and courteously and provides solutions to resolves resident issues

Direct all marketing efforts

Assist in preparing all paperwork specific to new and renewal lease agreements

Determine lease renewal rates and assist in delivery of renewal letters to secure renewals

Recommend rental rate adjustments or concessions to the Regional Manager necessary to increase rental activity

Review resident files and accounting records to determine unpaid and/or late fees owed, communicate with residents regarding outstanding balances, implement procedures for collecting on delinquencies, and enforce the lease to maximize revenue

Reporting responsibilities include preparation of weekly and monthly reports, 3-day demands, delinquency report updates, other income, and utility tracking spreadsheets, move-in/move-out inspections, invoices, final security deposit disposition reports and any other reports requested by the Regional Manager

Direct the organization of community resident activities, preparing newsletters and maintaining resident loyalty and retention programs

Identify areas for improvement and improve the efficiency, productivity, and profitability of the community

Research and shop the competition a minimum of one time per quarter to ensure that rental rates, concessions, security deposits etc. align with market conditions

Collect, post, and deposit rents/security deposits and other community income daily

Lead the maintenance and management of budgeted occupancy, collections, and expenses

Qualification

Community ManagementMulti-family Housing ExperienceCAM CertificationARM CertificationEnglish Communication

Required

A minimum of three (3) years' experience as an onsite Community Manager or Assistant Community Manager in multi-family housing, hospitality, or similar industry

A high school diploma or equivalent is required

Valid driver's license

Must have the ability to communicate in English