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N.C. Department of Information Technology · 9 hours ago

Administrative Specialist I / Rehabilitation Casework Technician

Burke County, NC

Full-time

Hybrid

Entry Level

$38K/yr - $66K/yr

2+ years exp

The N.C. Department of Health and Human Services is one of the largest agencies in the state, dedicated to ensuring the health and well-being of North Carolinians. They are seeking an Administrative Specialist I / Rehabilitation Casework Technician to provide casework and service delivery support for vocational rehabilitation services, primarily focusing on assisting incarcerated individuals with disabilities.

Information Technology & Services

Work & Life Balance

Responsibilities

Interviewing consumers and gathering diagnostic reports to assist counselors with determining eligibility and developing individualized plans for employment

Documenting casework and the provision of substantial services in the case management system throughout the rehabilitation process

Providing follow-up with consumers, employers, schools, vendors, and other agency personnel as needed

Assisting vocational rehabilitation staff with employment marketing skills workshops

Working with community employers using the Dual Customer Approach to directly place highly qualified consumers with disabilities in appropriate jobs leading to successful outcomes

Preparing documents, including case notes, authorizations, and correspondence as needed along with completing all other related administrative tasks

Engaging in caseload support assignments, and duties in general, at the discretion of the Unit Manager and based on facility need

Qualification

Casework managementVocational rehabilitationDiagnostic report gatheringCommunication skillsOrganizational skills

Required

High school diploma or General Educational Development (GED) diploma and two years of related administrative experience; or equivalent combination of education and experience