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Sollis Health · 4 days ago

Front Desk Coordinator

Beverly Hills, CA

Part-time

Onsite

Entry Level

$25/hr - $30/hr

1+ years exp

Sollis Health is looking for a passionate Front Desk Coordinator to enhance member experiences at their concierge clinics. The role involves managing patient interactions, scheduling, and ensuring a high standard of customer service.

Health CareHealth DiagnosticsMedicalPersonal Health

Responsibilities

Greet members/patients in a warm and friendly manner as they enter our clinics ensuring they receive a high level of customer service

Manage patient accounts through our EMR to include scheduling appointments, patient intake, registration updates, scanning documents, and daily schedule reconciliation

Enter membership leads and patient demographics into Salesforce

Schedule follow-up appointments for medical evaluations, vaccinations and house calls as appropriate

Address any member questions or concerns promptly and escalate them as needed

Answer the Sollis medical hotline as needed and direct patients to the appropriate team members for their medical care, billing questions or other needs

Keep the office space and the entire clinic clean and presentable meeting Sollis brand standards

Distribute mail and facilitating mailing items to members and signing for packages on occasion

Check inventory, ensuring rooms have adequate supplies, restocking where needed and partnering with the inventory coordinator to order more supplies as needed

Perform related duties as required