CVS Health · 14 hours ago
Senior Epic Environment Management Analyst
CVS Health is the nation’s leading health solutions company, dedicated to transforming health care for millions of Americans. The Senior Epic Environment Management Analyst will support Epic Electronic Health Record environments, ensuring system stability and operational efficiency through coordination of updates, changes, and communication across teams.
Health CareMedicalPharmaceuticalRetailSales
Responsibilities
Supporting multiple environments: Coordinating the day-to-day operations and maintenance of multiple Epic environments, such as production, disaster recovery, training, and testing
Coordinating Updates and Upgrades: Participating in the planning, coordination, and execution of Epic updates (SU), version upgrades, and regular maintenance
Advocating Change Control Processes: Implementing and assuring adherence to change control processes for the Epic system, including build migration using Epic's Data Courier and Content Management tools
Coordinating System Activities: Organizing key activities including environment refreshes and data migrations
Acting as a Liaison: Serving as a bridge between Epic application teams, infrastructure teams, third-party hosting vendors, and Epic representatives
Hosting and Facilitating Meetings: Coordinating meetings for the Change Control Board and other workgroups to ensure alignment and communication
Communicating Effectively: With minimal manager supervision, drafting, preparing and disseminating structured communications to technical teams and end-users regarding upcoming changes, downtimes, and other environment activities
Coordinating with Vendors: Participating in healthy vendor relationships and serve as a point of contact for technical issues and inquiries
Tracking and Documenting: Maintaining documentation for environment versions, patch levels, and maintenance schedules, in systems such as Atlassian Confluence
Monitoring Performance: Participating in Epic system performance and troubleshooting issues related to Data Courier and Content Management
Reviewing Epic Communications: Analyzing and acting on Patient Safety Escalations (PSE), Care Concern Bulletins (CCB), and Nova documentation from Epic
Supporting testing: Collaborating with Quality Assurance (QA) teams on application and integrated testing for system upgrades
Coordinating downtime: Participating in the planning and testing of downtime and disaster recovery procedures
Demonstrating ability to integrate into multiple work teams
Responsible for understanding the technological advances and innovations available in the healthcare industry
Promoting individual professional growth and development by meeting requirements for mandatory/continuing education, skills competency, supports department-based goals which contribute to the success of the organization, serves as a customer resource
Qualification
Required
5+ year experience working with Epic or Cerner in Healthcare IT environment, specifically supporting upgrades
5+ year experience with Epic or Cerner software, including environment management, build tracking, and change control processes using tools like Data Courier and Content Management
5+ year experience with Change Management or IT Project Management
Bachelor's Degree in Information Technology, Computer Science, or a related field or equivalent experience required
Preferred
Epic certifications (e.g., Data Courier, Bridges)
ITIL certification
Demonstrated self-directed learning, multi-tasking, organizational, and communication skills
Professional attitude, communication style, and presence
Benefits
Affordable medical plan options
401(k) plan (including matching company contributions)
Employee stock purchase plan
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
Company
CVS Health
CVS Health is a health solutions company that provides an integrated healthcare services to its members.
H1B Sponsorship
CVS Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2022 (1)
Funding
Current Stage
Public CompanyTotal Funding
$4BKey Investors
Michigan Economic Development CorporationStarboard Value
2025-08-15Post Ipo Debt· $4B
2025-07-17Grant· $1.5M
2019-11-25Post Ipo Equity
Leadership Team
Recent News
2026-01-13
Hartford Business Journal
2026-01-11
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2026-01-07
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