Credit Acceptance · 1 day ago
Abandonment Specialist
Michigan – Southfield Office
Full-time
Hybrid
New Grad, Entry Level
$19.50/hr - $22.77/hrCredit Acceptance is an award-winning company recognized for its workplace culture and commitment to career growth. The Abandonment Specialist position involves managing the recovery of abandoned vehicles, communicating with third parties, and ensuring timely processing of related documents and payments.
Financial Services
Responsibilities
Maintain the Company’s secured interest in abandoned vehicles at values most beneficial to consumers and the Company by quickly and accurately determining if the expected benefits of recovering the vehicle outweigh the expected cost associated with recovery
Communicate with Third Parties, Repossession Contractors and Auctions by email and phone related to but not limited to the following:
Vehicle location and condition
Work with holding facilities to minimize fees to recover the vehicle
Coordinate vehicle inspections and recoveries
Efficiently and accurately complete abandoned vehicle value assessments
Review, notarize, timely process and image documents related to the recovery of abandon vehicles
Validate, approve, submit and process payments required to ensure timely recovery of abandoned vehicles and ensure accurate account balances
Maintain system records regarding account specific information for abandon vehicles
Manage time effectively, multi-task, and work with various Credit Acceptance departments to handle competing priorities in a production environment
Comply with Company policies, procedures and guidelines
Adherence to the Operations Attendance policy
All other duties as assigned
Qualification
Required
Previous customer service experience
Demonstrated experience with effective time management
Proficient in Microsoft Office applications (Microsoft Outlook, Word, and Excel)
Meet qualifications to become a Notary
Preferred
Excellent customer service, problem solving, and organizational skills
Experience negotiating with service providers
Experience in the finance or automotive industry
Experience in collections or service provider management experience
Benefits
401(K) match
Adoption assistance
Parental leave
Tuition reimbursement
Comprehensive medical/ dental/vision
Many nonstandard benefits that make us a Great Place to Work
Company
Credit Acceptance
Credit Acceptance is an indirect finance company that helps eligible consumers restart financially.
Founded in 1972
1001-5000 employees
H1B Sponsorship
Credit Acceptance has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (49)
2024 (48)
2023 (15)
2022 (30)
2021 (24)
2020 (16)
Funding
Current Stage
Public CompanyTotal Funding
$2.85B2025-11-13Debt Financing· $500M
2025-02-13Post Ipo Debt· $500M
2024-12-20Post Ipo Debt· $300M
Leadership Team
Kenneth Booth
Chief Executive Officer and President
Recent News
GlobeNewswire
2025-12-11
Credit Acceptance Corporation
2025-11-19
Credit Acceptance Corporation
2025-11-14
Company data provided by crunchbase