DKC · 1 week ago
Vice President – Crisis & Issues Management
New York, NY
Full-time
Onsite
Director/Executive
$90K/yr - $145K/yr
10+ years expDKC is a full-service public relations, marketing, and government affairs firm and one of the top independent PR agencies in the U.S. They are seeking a Vice President – Crisis & Issues Management to guide clients through high-stakes crises and strategic challenges while overseeing a team of crisis management professionals. The role involves providing strategic counsel, developing crisis communication strategies, and managing media relations efforts.
Communications InfrastructureContentPublic Relations
Responsibilities
Serve as the senior strategic advisor on all crisis and issues management matters, guiding clients through high-profile and high-risk situations with foresight, sensitivity, and precision. Lead the development of long-term crisis preparedness strategies, ensuring clients are proactive in managing risk and building resilient reputations
Oversee the creation and execution of tailored crisis communication plans, including media statements, stakeholder messaging, Q&As, and more. Ensure that plans are aligned with client business objectives, brand values, and legal considerations
Build and maintain strong relationships with senior executives at client organizations, providing expert counsel and serving as their primary trusted advisor in times of crisis. Navigate complex challenges, manage expectations, and ensure client satisfaction at the highest levels
Lead the agency’s media strategy in times of crisis, working closely with journalists and media outlets to control messaging, mitigate reputational damage, and shape public narrative. Maintain strong media relationships to secure accurate, timely coverage
Lead proactive issues monitoring efforts and crisis forecasting for clients, ensuring emerging reputational risks are identified and addressed before they escalate. Provide senior leadership with strategic recommendations for risk mitigation
Partner with internal teams (social media, legal, digital, government affairs, etc.) to ensure integrated and holistic crisis response strategies. Work with senior leadership to align crisis communication efforts with broader business objectives
Oversee the design and delivery of crisis communication training programs for client teams, including media training, crisis simulations, and scenario planning. Ensure that clients are well-prepared for potential issues and can act decisively under pressure
Represent the agency in high-profile industry forums, conferences, and media engagements. Share insights and thought leadership on crisis communications trends, helping to elevate DKC's position as an authority in the space
Qualification
Required
10+ years of experience in public relations, with at least 7 years focused on crisis and issues management in a leadership capacity
Proven expertise in guiding clients through high-profile crises, including issues management, reputation recovery, and proactive risk mitigation
Exceptional leadership and management skills, with the ability to mentor, develop, and inspire a high-performing team
Extensive experience working with senior executives and advising C-suite leadership on crisis management, media strategy, and corporate reputation
In-depth knowledge of crisis communications principles, including the use of social media during crises, legal considerations, and government affairs implications
Strong media relationships and a track record of successful media outreach and crisis management under pressure
Superior written and verbal communication skills, with the ability to distill complex issues into clear, concise messages for diverse audiences
Ability to think strategically while executing tactically in high-pressure environments
A deep understanding of the digital landscape, including social media management and online reputation management during crises
Experience in designing and implementing crisis communication training programs and simulations for clients
Strong project management skills and the ability to manage multiple, high-priority clients and issues simultaneously
Preferred
Advanced degree in Communications, Public Relations, or a related field
Experience in government relations or public affairs as they relate to crisis management
Proficiency with crisis communications software and media monitoring platforms
Company
DKC
DKC specializes in helping their clients achieve their business objectives by strategically shaping and impacting the news cycle.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2024-09-17Acquired
Leadership Team
Matthew Traub
Chief Operating Officer
Joanne Fryer
Chief People Officer
Recent News
2023-11-01
Hollywood Reporter
2023-03-24
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