Field Service Representative jobs in United States
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Ridgeline International, LLC · 2 days ago

Field Service Representative

positionTysons, VA, USA
timeFull-time
remoteOnsite
seniorityEntry, Mid Level
date2+ years exp

Ridgeline International, LLC is a pioneer in combating Ubiquitous Technical Surveillance, dedicated to helping government and enterprise organizations. They are seeking a hands-on Field Service Representative to support the deployment and integration of advanced communications technologies in mission-critical environments, ensuring reliable system performance under tactical conditions.

Cloud ManagementCyber SecurityInformation ServicesInformation TechnologyIT InfrastructureMessagingSoftware
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Growth OpportunitiesbadNo H1BnoteSecurity Clearance RequirednoteU.S. Citizen Onlynote

Responsibilities

Travel to both domestic and OCONUS locations to support field operations
Maintain accurate inventory of technical systems and perform regular preventative maintenance
Identify, isolate, and repair malfunctions using specialized diagnostic tools and procedures
Support system acceptance testing and assist in validating performance criteria
Replace defective components and escalate complex issues to senior technicians as needed
Interface with customers to support operational readiness and provide technical guidance
Perform additional duties as assigned to meet mission needs

Qualification

Tactical communications experienceTechnical trainingField service experienceSystem Administrator experienceCOTS communication toolsFluent Spanish

Required

Active Top Secret clearance required at a minimum
Prior experience supporting tactical communications, networked situational awareness, or commercial communications systems
Technical training equivalent to 2 years of trade school or military technical school
Minimum of 2 years of experience in a field service or technical support role

Preferred

Fluent Spanish Language
Prior experience as a System Administrator or supporting mobile device platforms in operational settings
Familiarity with configuring and managing commercial off-the-shelf (COTS) communication tools

Company

Ridgeline International, LLC

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Ridgeline is laser-focused on solving our customers’ toughest data challenges.
dateFounded in 2015
location
Mclean, Virginia, USA
people-size201-500 employees
web-link
http://www.ridgelineintl.com

Funding

Current Stage
Growth Stage
Total Funding
unknown
Key Investors
Enlightenment Capital
2023-12-21Private Equity

Leadership Team

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Erik Wittreich
Chief Executive Officer
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Michael Stokes
VP of Strategic Engagements
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Recent News

PR Newswire
SpiderOak Accepted into Defense Innovation Unit's Blue UAS Recognized Assessor Program
2025-10-20
Washington Technology
Technology, growth and operations leadership moves across the market
2025-05-04
Enlightenment Capital Invests in Ridgeline International
2024-02-24
Company data provided by crunchbase