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Search Solution Group · 6 hours ago

System Administrator

Charlotte Metro

Full-time

Onsite

Mid Level

Search Solution Group is responsible for ensuring the stability, security, and continuous improvement of all information technology systems supporting a manufacturing plant and office environment. The System Administrator role enables uninterrupted production and business operations by supporting plant-floor systems, enterprise applications, and infrastructure, while leading technology upgrades and cost-optimization efforts.

ConsultingHuman ResourcesLegal

Hiring Manager

Brandon Cruey

Responsibilities

Provide day-to-day IT support to ensure uninterrupted operation of plant, warehouse, engineering, quality, and administrative systems

Diagnose and resolve issues related to computer hardware, network connectivity, and software applications in both manufacturing and office environments

Support and maintain critical manufacturing technologies including ERP, MES, PLC interfaces, barcode systems, and shop-floor hardware

Manage cybersecurity controls such as user access, antivirus protection, system monitoring, and timely security patching

Install, configure, maintain, and replace IT assets including desktops, laptops, servers, printers, scanners, and related equipment

Maintain and optimize network and server infrastructure, including switches, firewalls, wireless networks, backups, and data storage

Lead IT CAPEX and OPEX planning by evaluating return on investment, identifying cost-reduction opportunities, and driving standardization

Proactively identify and implement system upgrades, modernization efforts, and automation initiatives to improve performance and reliability

Support production teams during system downtime by quickly diagnosing issues and coordinating corrective actions

Maintain accurate hardware and software inventories, licensing compliance, warranties, and lifecycle planning

Develop and maintain system documentation, backup procedures, and disaster recovery plans to ensure business continuity

Collaborate with global IT teams to align with corporate standards, share best practices, and ensure system compatibility

Provide IT onboarding, training, and ongoing user support to promote effective use of technology tools

Qualification

ERPMESCybersecurityNetwork InfrastructureSystem DocumentationIT SupportUser TrainingCost Optimization

Required

Responsible for ensuring the stability, security, and continuous improvement of all information technology systems supporting a manufacturing plant and office environment